Radisson

Radisson Royal Hotel Cali

http://www.radisson.com/cali-colombia-hotel-co-760031/cocali
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TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 178 traveler reviews
Ranked #17 of 81 hotels in Cali

Traveler rating

  • Excellent
    78
  • Very Good
    66
  • Average
    24
  • Poor
    4
  • Terrible
    6

Type of Traveler

  • traveler_type_families
    Family
    33
  • traveler_type_couples
    Couples
    25
  • traveler_type_solo
    Solo travel
    12
  • traveler_type_business
    Business
    87

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Premier Hotel in Central Cali Radisson Cali Hotel's Lobby Hotel in Cali with Spa Massage Treatments in Cali Cali Hotel with Outdoor Pool
Traveler Photos
Pool area in the morning Poolside in the morning Hotel building View of the pool area from the elevator View of Cali from Room 817

Most Recent Traveler Reviews:

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  • David Glenn M
    Miami, United States
    “Radisson Cali”
    Reviewed 
    January 23, 2015
    Trip type: 
    Business
    This hotel has the slowest check in process of any hotel I have ever stayed in. It also has the worst gym of any hotel I have ever stayed in. No AC, old treadmills and neglected work out machines. Working out in this gym, in the basement of the hotel is like running in Miami in the middle of the summer, unbearable. Also, the checkout time is slow also. They seem to only have one clerk in the hotel that can handle check in and check out. There were a group of your tennis players staying in the hotel with their families and this seemed to overwhelm the staff.
    Stayed 
    January 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Laura Marcela V, Guest Relations Manager at Radisson Royal Hotel Cali, responded to this review,
    January 26, 2015
    Dear Guest, Thank you for taking the time to comment on Tripadvisor about our property. On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. We are working diligently to improve the gym in our hotel, as well as the service offered during the check in and check out. I understand that these are important services for our guests, and I am truly sorry for any inconvenience this caused for you. We appreciate your feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Laura Vargas Customer Service Coordinator Radisson Royal Hotel Cali
  • Lawrence M L
    st. louis, United States
    “Friendly Confines in South Cali”
    Reviewed 
    December 27, 2014
    Trip type: 
    Family
    Very convenient, clean hotel. Clean rooms and bathrooms. Consistently good internet made work possible in all areas, including poolside. Attentive staff made stay easy. Nice breakfast. Pool area great for kids. ATM in hotel made money exchange safe. Good access to taxis.
    Stayed 
    December 2014
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.