Hotels play an important role in the travel and tourism industry, which contributes to the economic development of local communities around the world. We have a responsibility to the people and the physical environment of those communities - a responsibility to see that the community is not hurt by our presence, but rather enhanced by it, both economical and socially. We achieve this goal by going about our business in a responsible manner. Radisson Hotels & Resorts Responsible Business is centered around three important areas:
Taking responsibility for diversity, inclusion and the health, safety and security of our employees and guests
Showing leadership in social and ethical responsibility issues within the company as well as in the community
Reducing our negative impact on the environment
Radisson has a rich history of Responsible Business practices, offering a strong foundation as we continue to build on that history. Ultimately, we strive to serve the common good through our commitment to social responsibility.
World Childhood Foundation Radisson Hotels is proud to support the WORLD CHILDHOOD FOUNDATION, which is committed to defending the rights of the child and securing better living conditions for children and young women at risk all over the world. www.childhood.org
ECPAT Radisson has signed and is committed to upholding The Code of Conduct to Protect Children Against Sexual Exploitation in Travel and Tourism, 'The Code’. Through this international set of guidelines supported by ECPAT, travel and tourism companies have pledged to help end commercial sex trade of children. www.ecpat.net and www.thecode.org
United Nations Global Compact Carlson was one of the first global hospitality companies to sign the United Nations Global Compact, the largest corporate responsibility initiative in the world. www.unglobalcompact.org
GENERAL HOTEL INITIATIVES
The Radisson Royal Hotel supports the Nutrir Foundation through the program “Amiguitos Royal” the helps more than 400 kids suffering of malnutrition, neglect and social issues through the following programs: Food Daily Health Continuing Education, Workshops on recreational activities
The Fair and Color Sundays, an exhibition of handmade products by local artisans
All hotel staff tries to save energy by turning off lights not needed
In December 2010, hosted childrens recreation with a local painter who uses natural products to make their paintings
Courtesies given to guests are handmade products from local suppliers
Use of recycled paper if possible
HOUSEKEEPING
Customers are invited to participate in the environmental campaign and protect the environment
The Radisson Royal Hotel Cali offers customers the option to reuse their linens and towels
Installed water-saving showers and inform the guests that the decrease in pressure is designed for decreasing water waste
Guest is encouraged to use a single glass of water each time brushing teeth
The amenities and products offered in the rooms are biodegradable and made from natural products
Linens that are not in use are donated to charities or foundations
We recycle all recyclable waste
All cleaning products from the rooms and public areas are biodegradable
Plastic bags for clothes, shoes and waste are biodegradable: Willow Ridge Plastic
Fertilizers used in the maintenance of the gardens are organic
CONFERENCE & MEETING SERVICES
Plates and cups are porcelain and glass
We recycle all recyclable waste
We recycle and reuse paper for printing
Lights and air conditioners remain turned off in the rooms and halls that are not in service
The fans only come on at the time of service
We only print the market prices of confirmed events
FOOD & BEVERAGE
In the event of Fair and Color Sundays, we offer a buffet of typical regional food made with local products
There is separation of organic waste from inorganic
We recycle all recyclable waste
Fats and oils are delivered to a company that use it to make bio-fuel
Use lower energy consumption oven
ENGINEERING & MAINTENANCE
Waste regulating taps in the bathrooms
Hotel heats the water supply of the hotel through solar panels
Permanent maintenance has been done to air conditioners and equipment to control energy waste
We made an update to the chiller which has reduced energy consumption by 25%
Changing the light bulbs to LED lights
Our boilers run on natural gas
Use of recycled paper when possible
We turn off lights when leaving the office
PURCHASING
Suppliers are selected based on criteria of production that protects the environment and packaging in recyclable materials
Priority is given to local suppliers
Use recycled paper when possible
We turn off lights when leaving the office
HUMAN RESORCES
Training staff and department heads in Responsible Business
Monitoring the health of employees through medical exams
Implementation of epidemiological surveillance program in ergonomics for employees with high risk of ergonomic injury
Signature of the Code Of Conduct for the prevention of child sexual exploitation
Made agreements with schools and universities to carry out their professional practice in the Hotel
Employees are given cash assistance in marriage, births and deaths of relatives
All employees have life insurance
Food is supplied daily to the hotel staff
Use of recycled paper when possible
Turn off lights when leaving the office
SALES DEPARTMENT
Support Foundation, which hosts children from inner-city