CONTACT US  
ADDRESS:
1369 Ashford Avenue
San Juan  00907-9955  Puerto Rico
LAT: 18.455416 LONG: -66.06733
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RESERVATIONS:
+1 (800) 468-8512 (US)
+1 (800) 967-9033 (US/Canada Toll-free)

TELEPHONE: +1 (787) 721-7300 FAX: +1 (787) 999-1454

EMAIL:
rhi_sjpr@radisson.com

Radisson Ambassador Plaza Hotel & Casino San Juan

http://www.radisson.com/condado-hotel-pr-00907/prsanjua

TripAdvisor Traveler Rating:

3.0 of 5 stars
Based on 965 traveler reviews
Ranked #35 of 46 hotels in San Juan

Traveler rating

  • Excellent
    136
  • Very Good
    300
  • Average
    270
  • Poor
    152
  • Terrible
    107

Type of Traveler

  • traveler_type_families
    Family
    196
  • traveler_type_couples
    Couples
    353
  • traveler_type_solo
    Solo travel
    61
  • traveler_type_business
    Business
    110

Rating summary

  • Sleep Quality
    3.5 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Radisson Ambassador Plaza Hotel & Casino, San Juan San Juan Hotel with Pool San Juan Hotel with Pool San Juan Hotel Casino San Juan Hotel Suites
Traveler Photos
Safe with no door Bathroom Attractive phone outside the room! the free strawberry daiquiri from the Ambassador Grill Entrance to elevator

Most Recent Traveler Reviews:

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  • Anna W
    San Juan, Puerto Rico
    “Avoid the Radisson”
    Reviewed 
    March 28, 2015
    Trip type: 
    Friends getaway
    The room that we got was not the one we had booked. When we asked for another room we were told no rooms were available. We had 4 people staying in the room. There was a pull out couch. We called to have it made up. They came and left the sheets on the couch and we had to make it up our shelves. There was only one big towel in the bathroom. We called in the evening (twice) for more towels and no one came even though we were told someone was on the way. Do yourself a favour and don't stay here. The rooms are extremely outdated and the money you pay is not worth it.
    Stayed 
    March 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • Joseph Paul S
    Syracuse Ny, United States
    “Hotel HELL!!!!!!!”
    Reviewed 
    March 27, 2015
    Trip type: 
    Business
    The front desk service was the worset i ever seen , i stay in Hotel over 100 nights a year , So i see a lot of Hotels and know what it means to get good service . Am thinking the Biggest issue is i booked on line and they Must under cut the hotels price so you give you not only the worest rooms but also dont seem to care if you happy or not . Am even going back to the area for a Job and will be needing 5-6 rooms for 2 weeks . And will NEVER GO BACK HERE . i WILL TAKE MY Business else where .
    Stayed 
    March 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.