CONTACT US  
ADDRESS:
1369 Ashford Avenue
San Juan  00907-9955  Puerto Rico
LAT: 18.455416 LONG: -66.06733
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RESERVATIONS:
+1 (800) 468-8512 (US)
+1 (800) 967-9033 (US/Canada Toll-free)

TELEPHONE: +1 (787) 721-7300 FAX: +1 (787) 999-1454

EMAIL:
rhi_sjpr@radisson.com

Radisson Ambassador Plaza Hotel & Casino San Juan

http://www.radisson.com/condado-hotel-pr-00907/prsanjua

TripAdvisor Traveler Rating:

3.0 of 5 stars
Based on 1,000 traveler reviews
Ranked #36 of 46 hotels in San Juan

Traveler rating

  • Excellent
    139
  • Very Good
    306
  • Average
    280
  • Poor
    161
  • Terrible
    114

Type of Traveler

  • traveler_type_families
    Family
    212
  • traveler_type_couples
    Couples
    364
  • traveler_type_solo
    Solo travel
    62
  • traveler_type_business
    Business
    113

Rating summary

  • Sleep Quality
    3.5 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Radisson Ambassador Plaza Hotel & Casino, San Juan San Juan Hotel with Pool San Juan Hotel with Pool San Juan Hotel Casino San Juan Hotel Suites
Traveler Photos
TV- had read reviews that they stil had old sets, but our suite had a big screen TV Attractive phone outside the room! the free strawberry daiquiri from the Ambassador Grill Entrance to elevator Safe with no door

Most Recent Traveler Reviews:

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  • Christopher F
    San Juan, United States
    “Outdated and Overpriced”
    Reviewed 
    April 12, 2015
    Trip type: 
    Family
    Place needs serious upgrades. Old and dirty and had to pay $17 apiece for scrambled eggs and bacon at a buffet. Much nicer and less expensive hotels offer that kind of average meal for free. Pool was small, and bar at pool was a joke. Floors stained, one of our rooms' AC unit did not work.
    Stayed 
    April 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Zulma D, Director of Sales at Radisson Ambassador Plaza Hotel & Casino San Juan, responded to this review,
    April 14, 2015
    We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time to share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.