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TripAdvisor Traveler Rating:
Based on 288 traveler reviews
Ranked #9 of 81 hotels in El Paso
84% of travelers recommend
Certificate of Excellence 2015
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Shawn HWilliamsburg, United States“Diamond in the desert”ReviewedMay 19, 2015Trip type:BusinessThis hotel always has the most friendly staff, excellent food, clean spcaious rooms, great environment, great meeting spcaes, and overall awesome value. I hihgly recommend this radisson, over the local marriott or hilton (I'm a member of all) facilities. It is located next to the airport so it is really easy to find. The selection of drinks at the evening manager's reception is nicer than all the other hotels i have stayed at in the area. I travel to El Paso at least twice a year for 2-3 weeks at a time and this my favorite place to stay.StayedMay 2015Review collected in partnership with this hotel
- RONALD K“Great place to stay”ReviewedMay 11, 2015Trip type:CouplesI would definitely stay here again. Tthe room was clean and spacious and the staff was prompt and friendly. We were thoroughly advised about the facilities and Breakfast perks. we asked for a late checkout due to morning events we were involved in, and the staff readily accommodated us.StayedMay 2015Review collected in partnership with this hotel
- Christina M“Party Hotel”ReviewedMay 09, 2015Trip type:FamilyI don't recommend this hotel for families or quiet trips. During our stay there was a football conference for coaches right in the middle of the hotel. Unfortunately they were allowed to drink all the alcohol and beer that they wanted which led to a room full of drunk men acting loud and belligerent. The worst part was when my daughter was leaving the swimming pool a few of the men got into a physical altercation almost knocking her down. There was no staff around so she had to call the front desk and let them know. At 10pm my son daughter, husband, and I went to the pool to swim after a long day because at check in we were told that the indoor pool was 24/7 but hen the hotel staff was called down to break up the fight the manager told us that nobody under the age of 18 was allowed in the hotel facilities, no matter who they were accompanied by. Later a hotel employee pulled us aside in private and told us it was because the swimming pool becomes the party room for the adults after they leave the hotel bar. She then went on to tell us that there had been incidents before where the customers get so drunk that they swim naked and that, that is why they don't let anyone under the age of 18 in the facilities. Overall the hotel is very beautiful and in a great location but not for kids.StayedMay 2015Review collected in partnership with this hotelMay 15, 2015We are sorry to hear of your experience did not meet your expectations during your recent stay. It is unfortunate when situations like this arise. Our security and staff on hand tried to remedy the situation as quick as possible. We take every action to make sure that all guests are affected as little as possible. The reason our indoor pool is age restricted to 18 and over after 10:00PM is because we would like it to be focused as an aquatic fitness facility during this timeframe for our late arriving guests.We hope for another opportunity to exceed your expectations in the future.
1-5 of 92 reviews
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