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TripAdvisor Traveler Rating:
Based on 201 traveler reviews
Ranked #41 of 65 hotels in Fresno
36% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- 615bobg“Key Hotel in Central Valley”ReviewedJuly 27, 2015Trip type:BusinessVery convenient location to Downtown Fresno. Fresno has great food. This area lis going through a revitalization with new streets, condos, retail, restaurants and other businesses coming to the immediate vicinity. The Bullet Train Station (aka High Speed Rail) is being built two blocks away. Over the next few years the visitor's experience at this hotel will only become more interesting as the town transforms itself.StayedJuly 2015Review collected in partnership with this hotel
- Christy CFresno, United States“Our local 'Go To' Hotel in Fresno”ReviewedJuly 19, 2015Trip type:CouplesWe have stayed here twice now, and have future reservations as well. Pros: Centrally located, free shuttle, modern rooms/decor, late check-out (5 pm) for Carlson members, and reasonably priced rooms. Cons: No complimentary breakfast (like a lot of other properties), very dimly lit /dark colored hallways, conflicting pool hours hours, grumpy security guard. On demand (pay per view movies) was not working during our recent 4 night stay (told they've had problems for the past month and were switching providers). Very low toilets (made for hobbits?). Missing ottoman. 2 false fire alarms Sunday morning with little/no direction/explanation.StayedJuly 2015Review collected in partnership with this hotelJuly 21, 2015Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our free shuttle service, rooms/decor and late check out program for Club Carlson members. I sincerely apologize about our on demand being unavailable during your stay. We will definitely look into that issue. I will also mention to our Housekeeping staff about your missing ottoman. Again, I apologize for the inconvenience. However, we look forward to your next stay with us.
1-5 of 53 reviews
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