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TripAdvisor Traveler Rating:
Based on 203 traveler reviews
Ranked #6 of 10 hotels in Hartford
29% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Reginald Whartford, United States“not clean”ReviewedFebruary 11, 2016Trip type:Couplesthis hotel was dirty and funky smelling.the hotel make you pay for parking it is in a poor location.the restaurant hrs are poor they close at ten.the place was hard to find.there is construction going on rite next doorStayedFebruary 2016Review collected in partnership with this hotelFebruary 12, 2016Dear Reginald W, Thank you for taking the time to provide feedback during your recent stay with us. We are disappointed to see that we did not meet your expectations. We apologize for the frustration with the parking fee, but it is advertised on all third party websites and I assure you it is the lowest in the downtown area. We will use your other comments to fine tune our operation. The restaurant is open until 10pm on low demand nights and until 11pm on other nights. We do hope to be of service to you again in the future. Safe Travels!
- Jennifer AChelmsford, United States“Older hotel but very nice stay”ReviewedFebruary 01, 2016Trip type:FamilyClean, updated, everything works, nice views from our 16th floor room, very quiet and wonderful staff. The beds weren't the modern thick mattresses that newer hotels have, but perfectly comfortable. Very easy to adjust heat and make the room comfortable. We needed a quick breakfast before checking out - very nice service, good food, not too expensive.StayedJanuary 2016Review collected in partnership with this hotelFebruary 04, 2016Dear Jennifer A, Thank you for taking the time to provide such nice comments on your recent stay with us! We are delighted to see that our hotel and staff met and exceeded your expectations. We do hope you will stay with us again in the future. Safe Travels!.
- Erik HIndian Land, United States“Great staff, poor property”ReviewedJanuary 26, 2016Trip type:BusinessI booked through Priceline and only paid $60.00 per night, which is what I bid. Priceline stated it was a three star hotel comparable to the Marriott, etc. I have stayed at the Hartford Marriott and it is a far nicer hotel than the Radisson Hartford. I would have been very upset if I paid the full rack rate for this hotel. I partially blame Priceline for the choice of this hotel. The staff was excellent, food was great, parking was great but the rooms are old and need refreshing. The lampshades and carpet were permanently stained. Beds and pillows were very comfortable.StayedJanuary 2016Review collected in partnership with this hotelJanuary 27, 2016Dear Erik H, Thank you for taking the time to provide feedback on your recent stay with us. We are thrilled to see that our staff and restaurant offerings met your expectations. We are disappointed to see we fell short in the rooms area. We are working on a capital improvement plan that will address the conditional issues you mentioned. We d hope you will allow us another opportunity to serve you in the future. Safe Travels!
1-5 of 92 reviews
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