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Airport Shuttle
Take the AirTrain to the Federal Circle Station. From there, please call the hotel directly at +1 (718) 322-2300 for pick-up.
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TripAdvisor Traveler Rating:

3.5 of 5 stars
Based on 304 traveler reviews
Ranked #20 of 29 hotels in Jamaica

Traveler rating

  • Excellent
    77
  • Very Good
    81
  • Average
    57
  • Poor
    38
  • Terrible
    51

Type of Traveler

  • traveler_type_families
    Family
    55
  • traveler_type_couples
    Couples
    70
  • traveler_type_solo
    Solo travel
    32
  • traveler_type_business
    Business
    102

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
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Traveler Photos
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Most Recent Traveler Reviews:

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  • Ashraf S
    Boulder, CO, United States
    “Excellent Stay, Infrequent JFK Shuttle”
    Reviewed 
    March 25, 2015
    Trip type: 
    Solo travel
    I chose this hotel through United Airlines miles redemption. Its value and location was ideal for my overnight connection at JFK. reception and accommodation of requests at check in was awesome and friendly. Room service was decent. Stick with the salads. French onion soup was way too salty and characterless. The JFK shuttle is the only problem with this hotel. They run only one shuttle, which is way too little and infrequent for a hotel this size. I had to wait 45 minutes for mu shuttle in the cold at the AirTrain station. However, the shuttle takes you right to your terminal (instead of the air train) when they return you to the airport, which reduces the hassle greatly.
    Stayed 
    March 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • peterrA9820WR
    “Horrible Staff”
    Reviewed 
    March 23, 2015
    Trip type: 
    Family
    We had to wait for over an hour in the cold for the airport shuttle. When we called the hotel the staff was very rude and even went as far as to hang up on us. We finally reached the hotel and when we complained to the front desk they rolled their eyes. Also, the bathrooms are dirty and dated.
    Stayed 
    March 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Savio M, Manager at Radisson Hotel JFK Airport, responded to this review,
    March 24, 2015
    Dear peterrA9820WR We apologize for the inconvenience caused to you at pick up. We are investigating this issue and the director of transportation will make sure that the issue is resolved. The Front office manager has coached and counselled the concerned staff and we thank you for bringing this to our attention. Savio
  • Arnold S
    Poughkeepsie, United States
    “Convenient Location for JFK Flights”
    Reviewed 
    March 22, 2015
    Trip type: 
    Family
    Very convenient place to stay a night before a flight from JFK and then use their lot for long term parking. The room is not inexpensive but the cost withthe prking fee is reasonable. Service from all employees was good. Would have been nice if the rate included breakfast!
    Stayed 
    March 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • LoriDee3962
    Baltimore, Maryland, United States
    “Pleasant Staff Matters”
    Reviewed 
    March 21, 2015
    Trip type: 
    Family
    Our experience this trip was made very pleasant by the fact that the staff was very friendly, greeted us quickly smiled, asked us if they could do anything else & thanked us for our business. The room was clean, spacious & nicely laid out
    Stayed 
    March 2015
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.