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TripAdvisor Traveler Rating:
Based on 316 traveler reviews
Ranked #5 of 14 hotels in Kenner
75% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Dr-BAMBengaluru (Bangalore), India“Comfortable stay”ReviewedMay 18, 2016Trip type:CouplesComfortable room, comfortable bed, friendly staff, complimentary wifi, convenient (complimentary) airport shuttle! We just booked this hotel to have a one night stay after long flight and were pleasantly surprised.StayedMay 2016Review collected in partnership with this hotel
- Milly Krockford, United States“where not to stay when visiting New Orleans”ReviewedMay 17, 2016Trip type:FamilyThe staff is inept and confused.....no authority for solving customer service problems. Poor quality breakfast unworthy of even a lower priced facility. Only two people in a room booked for three were eligible for the breakfast. Coffee was unavailable unless requested with a charge of $2.74 (unless disputed). The rate was quoted and then upped at checkout with no one in authority to resolve the issue.StayedMay 2016Review collected in partnership with this hotelMay 20, 2016We apologize for the disappointing service you received from our staff as well as the inadequate breakfast offerings. We appreciate you bringing this matter to our attention, your feedback will help us fine tune our operations to ensure guests are receiving outstanding service and feel comfortable bringing problems to the attention of the staff.
1-5 of 80 reviews
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