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TripAdvisor Traveler Rating:
Based on 621 traveler reviews
Ranked #11 of 16 hotels in King of Prussia
48% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- donnadM3748JC“Radisson King of Prussia”ReviewedJuly 04, 2015Trip type:FamilyThis hotel is over priced for the area and what they offer!They charged some guest for our wedding that was in the hotel $99 on a trip website and $129 for those who booked it in a block! They should have reduced the rooms like they said they would when we had more than the 20 room. we had 59 rooms!StayedJune 2015Review collected in partnership with this hotel
- jeh0vahkBaltimore, Maryland“Not Kid Friendly for Sure!”ReviewedJuly 01, 2015Trip type:FamilyIf I had to rate this hotel on a star scale, I would give it one star. With the amount I paid for three rooms, rooms should have confortable and air conditions units worked. I was very surprised of the conditions being that we've stayed at Radisson Hotels before. We were going to move after the first night,but there were no hotels available. We were discounted 1/2 off two nights although the front desk told us they would give us credit for those night. So after almost $1K later, We were very disappointed and will not stay at this location again.StayedJune 2015Review collected in partnership with this hotelJuly 04, 2015Thank you for taking the time to provide us with the details of your experience. We apologize that your experience was anything less than satisfying. We are currently looking into all of your concerns and are taking remedial steps in order to fix them at once. Please know that your feedback is extremely valuable to us, as comments such as yours assists us in improving our service and our property on a daily basis.
- Mary Hking of prussia, United States“lack of use of the swimming pool”ReviewedJuly 01, 2015Trip type:Solo travelThe hotel is great. I enjoyed staying at Radisson and the pool area is beautiful. However, there was a limited time use of the pool because of the Wedding ceremony. Radisson hotel should have two pools- one for ceremony and the other for guests so we can stay at the pool as long as we like. Yes I definitely will come back to King of Prussia Radisson hotel. They provide shuttle service to the mall which I enjoyed very much.StayedJune 2015Review collected in partnership with this hotel
- William BHampstead, United States“Horrible Customer Service”ReviewedJune 30, 2015Trip type:CouplesUpon our arrival we were given a room with no running water. We waited an hour for it to be fixed and finally requested a new room/upgrade. We were given a downgraded room from King size to 2 double beds with no refrigerator nor microwave. This room had running water but no hot water. We requested yet another room with running water and hot water which we finally got. No apologies were made, nor upgrades, nor discounts offered. They didn't care. We came back to our room after visiting the casino to find all our personal bathroom items (toothbrush, razor, etc) arranged in a pattern on the bathroom counter. Housekeeping should not be touching guest's hygienic items. Horrible customer service and disrespectful employees. Will not be staying here again.StayedJune 2015Review collected in partnership with this hotelJuly 03, 2015We apologize for the condition of the room and for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best “Yes I Can!” service.
1-5 of 222 reviews
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