Radisson

Radisson Hotel Lansing at the Capitol

http://www.radisson.com/lansing-hotel-mi-48933/lansing
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TripAdvisor Traveler Rating:

4.0 of 5 stars
Based on 554 traveler reviews
Ranked #11 of 26 hotels in Lansing

Traveler rating

  • Excellent
    255
  • Very Good
    132
  • Average
    88
  • Poor
    51
  • Terrible
    28

Type of Traveler

  • traveler_type_families
    Family
    73
  • traveler_type_couples
    Couples
    46
  • traveler_type_solo
    Solo travel
    28
  • traveler_type_business
    Business
    362

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room. Room Tips (5)
Hotel Photos
Lansing Hotel Exterior Downtown Lansing Hotel Exterior Modern Lobby at Lansing Hotel Lansing, MI Hotel Lobby Front Desk at the Lansing Lodging
Traveler Photos
alleged ash trash can contents room number Shower pipe protruding though the wall. 1950's shower control with unclear settings.

Most Recent Traveler Reviews:

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  • Steven B
    westland, United States
    “don't take a bath”
    Reviewed 
    February 09, 2016
    Trip type: 
    Business
    The tub was filthy... I used the bath mat for the shower because I wasn't putting my bare feet in the shower. No one explained the additional 50.00 charge until I was alerted by my bank then I called the hotel and everything was explained.
    Stayed 
    February 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
  • J w
    novi
    “We hope your aren't hungry !”
    Reviewed 
    February 08, 2016
    Trip type: 
    Business
    The Hotel does not have any type of food service except during the core hours of breakfast, lunch and dinner. During the off hours they DO NOT even have Room Service. If you need food, you won't get it there. Valet service at check in was humorous - - the valet just watched as we struggled to unload baggage from our car. Very bad.
    Stayed 
    February 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
    Kevin R, Manager at Radisson Hotel Lansing at the Capitol, responded to this review,
    February 09, 2016
    J w , I apologize your perception of the hotel is such that we don't offer food during none peek meal period times, as not only does our full service restaurant remain open from 630AM-10PM continually , We also offer Room Service during that entire time frame as indicated on the room service menu in each room. In addition to the advertised hours for our full service restaurant/bar, we also have a Starbucks in our lobby with many offerings between 630AM and 5PM. We also have late night options for food at our bar between 10PM and 11PM. If our hours of operations were misrepresented anywhere or at any time during your stay please let me know, as the statement you made about our hours of service is false. Additionally, I apologize for the lack of service from the bellman you encountered. We are quite regularly ranked in the top 5 for quality of service from our valet team amongst Radisson in the nation, however it is apparent that you did not receive this quality of service. I would like to understand more about your stay with us, if you might feel inclined to reach out to me with more information. Thanks, Kevin R. Asst. General Manager
  • Douglas F
    Perrysburg, United States
    “Convenience Galore”
    Reviewed 
    February 08, 2016
    Trip type: 
    Business
    Being right next to the Lansing Center and having a walkway connection made this the prime stay location for the GLIC+FFA convention. Lots of convenience to eating establishments and areas of interest locations. A resturant and hotel that is above the average of the industry that I have seen and experienced.
    Stayed 
    February 2016
    Rooms
    Value
    Sleep Quality
    Location
    Cleanliness
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.