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TripAdvisor Traveler Rating:
Based on 198 traveler reviews
Ranked #2 of 47 hotels in Leon
88% of travelers recommend
Certificate of Excellence 2015
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- PAOLO RSavona, Italy“Pleasant and quiet place to stay”ReviewedMay 14, 2015Trip type:BusinessIt is a nice and quiet hotel, located in a place easy to reach for anyone coming from Leon airport. It is good to relax over the weekend on the side of the pool. The staff is kind and flexible to accomodate guest necessities.StayedMay 2015Review collected in partnership with this hotelMay 15, 2015Dear Mr. Paolo We thank you for your business and we are happy to see you enjoyed your stay with us in Radisson Poliforum Plaza Leon We look forward to see you back son in León Best regards Eric Bourdales
- UnmadeBedLos Angeles“terrible stay, won't be back”ReviewedJanuary 23, 2015Trip type:Solo travelThe front desk at this hotel takes a mediocre property and makes it an awful one. My experiences with them went from mediocre to terrible. Having just come from a hilton hotel where the staff were always smiling, eager to help and quick to speak English it was a jarring experience to arrive and be treated with hostility. The woman checking me in got the job done but there was no smile, no welcome gold member, nothing but a question about my credit card and the room key. Second front desk person I asked a question to was downright hostile and should not be working in customer service. My room was old, dated and dumpy. The bathroom had a strange layout and the shower flooded the room. When I tried to shower in the morning there was no hot water so I had to take a cold shower so I could go on with my day. NOT what I expect from a Radisson hotel. I never want to return to this hotel again. Internet was fast when it was connected but the connection would drop all the time for no reason. Overall a terrible stay and a stain on your brand which, up until now, I have always had good experiences with.StayedJanuary 2015Review collected in partnership with this hotelJanuary 26, 2015Thank you for reaching out and writing your review. We apologize for the disappointing service you received from our staff during your stay. Our team works hard to make sure our guests are comfortable and receive our best customer service. Also, we are sorry you were not satisfied with the condition of your room, including the lack of hot water and internet connection. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Radisson standards.
1-5 of 5 reviews
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