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TripAdvisor Traveler Rating:
Based on 239 traveler reviews
Ranked #1 of 2 hotels in New Rochelle
75% of travelers recommend
Certificate of Excellence 2014
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Robert PManchester, United States“Excellent Place to Stay”ReviewedMarch 22, 2015Trip type:BusinessAn excellent place to stay. Nice remodeled room. Hotel is within walking distance of everything you need, grocery store, movies, restaurants. The room service meal was reasonably priced and tasted good.StayedMarch 2015Review collected in partnership with this hotel
- 906nancyk“not up to snuff”ReviewedMarch 19, 2015Trip type:FamilyThis hotel was crowded and noisy, with its facilities not up to snuff. The heating system was hard to regulate. There was no place to hang clothes. The elevators were not working. The buffet was chaotic and the only choice for breakfast. It was hard to get a cab. Somehow, the hotel did not seem like a hotel with the usual things a visitor would expect.StayedMarch 2015Review collected in partnership with this hotelMarch 25, 2015I am saddened to hear that you were left with this impression of our property. It is our aim to provide all of our guests with a great experience while they are with us. As a business that operates 24/7/365, things (such as an elevator being out of service for part of a day) do happen that interfere with the experience. We do our best to overcome these unavoidable situations by providing high quality service. I am surprised to read that you thought negatively of our Weekend Breakfast Buffet, as that is consistantly rated very highly by our guests. Hopefully we will have the chance to serve you again, and are able to exceed all of your expectations during your next stay.
1-5 of 71 reviews
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