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TripAdvisor Traveler Rating:
Based on 255 traveler reviews
Ranked #1 of 2 hotels in New Rochelle
75% of travelers recommend
Certificate of Excellence 2014
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Kenneth HProvidence, United States“Good staff, but smoky and dirty”ReviewedApril 22, 2015Trip type:FamilyVery limited hot water- all the way hot and only warm. Restaurant had dirty silver, water glasses that smelled like last night's mixed drinks, dirty coffee cups and over priced average food (breakfast). All the staff were fine, and I was too tired at 10pm after a long day to complain about the hot water. The halls and elevator also smelled of cigarettes, although our room was fine in that regard. There is no iron. The internet worked well.StayedApril 2015Review collected in partnership with this hotelApril 24, 2015Thank you for taking the time to share your experience. I am very sorry to hear that you did not get the type of guest experience we aim to deliver, but am glad to hear your positive comments about our staff. I would also like to take this opportunity to address some of the issues you raised. Firstly, we are a non-smoking facility. There are some guests who do not adhere to this rule; we do our best to police this policy so it does not effect our guests, but I am sure you can imagine this does prove difficult at times. I'd also like to mention that our restaurant's water glasses are used for water only. Mixed drinks are served in rocks or pint glasses, so I am not sure why you would have noticed a scent to the contrary.
- Sarah NWorcester, Massachusetts“April 2015 Visit”ReviewedApril 19, 2015Trip type:BusinessStaff is very professional. Rooms are comfortable and well appointed. Restaurant foor and service was very good. Location of hotel with parking off 95 is convenient for all travel in the New York area.StayedApril 2015Review collected in partnership with this hotel
- Dawn WDenver, United States“Love the Sleep number beds!”ReviewedApril 14, 2015Trip type:BusinessI love the sleep number beds. Best night's sleep I've had in a long time. King size bed and I could completely sprawl out. I think I fell asleep as soon as my head touched the pillow and woke up feeling so refreshed and ready for my meeting that morning.StayedApril 2015Review collected in partnership with this hotel
- Peter MHalifax, Canada“Just a hop into NYC”ReviewedApril 12, 2015Trip type:FamilyWe have stayed for the seconds time at this hotel. It is just a short walk to the train, and just a short hop to Grand Central Station. Clean, safe, and everything )and free parking and Wi-Fi) you need right at hand - well done. We will be staying here again.StayedApril 2015Review collected in partnership with this hotel
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