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TripAdvisor Traveler Rating:
Based on 423 traveler reviews
Ranked #30 of 41 hotels in Ontario
40% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- David A Hchico, United States“Enjoyable time”ReviewedFebruary 04, 2016Trip type:BusinessGood parking, great room size and accourtraments. It is very convenient to the airport, convention center! Great shuttle service to and from the airport. Close to shopping areas. Two hundred characters is a lot of characters to require in a survey especially when you are a person of few words but are a man of action!StayedFebruary 2016Review collected in partnership with this hotel
- Lindsey MRocklin, United States“DO NOT STAY HERE!!”ReviewedFebruary 02, 2016Trip type:BusinessSave your money and sleep on the street, it is a heck of a lot cleaner than staying in any of the rooms. Black mold, filthy vents, black hair everywhere (i have blonde hair)..disgusting. I slept on the chair because I didnt want to sleep on the dirty sheets. Take my advice DO NOT STAY HERE!StayedFebruary 2016Review collected in partnership with this hotelFebruary 04, 2016Thank you for reaching out to write your review. I am sorry to read your room was horribly dirty. We have addressed the overall cleanliness issues with our housekeeping staff and working to ensure every room is at its best. Thank you for your patience during your stay.
- John RLa Puente, United States“Not happy with services provided”ReviewedFebruary 01, 2016Trip type:BusinessThe internet service in the hotel wasn't working for me wired so they had me switch to wifi which also was poor quality. Eventually, it stopped working all together and nothing was done. No mini fridge and no safe. Shuttles provided to our staff that were moved to another hotel were not provide within in reasonable timeframes.StayedFebruary 2016Review collected in partnership with this hotelFebruary 04, 2016Thank you for reaching out to write your review. We are working our wireless provider to find a solution to the slow internet connection. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations.
- D BChico, California“Update Needed”ReviewedJanuary 29, 2016Trip type:Friends getawayNeeds work. Handi Cap front door did not work from outside, Friends did not have hot water, Ice machines not working, Carpets needed to be cleaned. I heard on the last day they where under new management. That's why the bus was not a Radisson.StayedJanuary 2016Review collected in partnership with this hotelFebruary 04, 2016Thank you for reaching out to write your review. We are working hard to correct all areas of deficiencies. We have developed and implemented many new strategies to bring this hotel to the proper standard to include proper preventative maintenance and providing excellent customer service. We are seeing improvements, slowly but surely. I thank you for patience during this time and appreciate your feedback.
1-5 of 172 reviews
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