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TripAdvisor Traveler Rating:
Based on 481 traveler reviews
Ranked #38 of 68 hotels in Ottawa
55% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- amer_tufailLahore, Pakistan“A budget hotel in quite neighbourhood”ReviewedAugust 27, 2015Trip type:FamilyThe hotel offered good value for money. Room size and bathroom sizes were good. Hotel staff was courteous. Hotel is situated in a quite a safe neighbourhood. I chose the hotel because of its location in down town however in actual the hotel is about 3 KMs away from city centre. We stayed in the hotel for five days. Out of five days for three days either one or both elevators were out of order which was a big hassel. Further we reserved and paid for our rented car but on all days we no parking space was available in the hotel parking therefore we had to look for a parking lot in the neighborhood. Luckily this was August, in winters this would have been very very inconvenient.StayedAugust 2015Review collected in partnership with this hotel
- Steven GOttawa, Canada“Bad wedding night experience”ReviewedAugust 25, 2015Trip type:CouplesWe wanted something special for our wedding night but did not get it. The room was acceptable, but nothing was outstanding. My father wanted to pay in advance but could only do so in person. Could not pay over the phone with a credit card. Ordered the bed and breakfast package which cost $30 on top of the room rate. At the restaurant we were told that we were limited to $5 per person. One of us ordered waffles and there was an extra charge for the syrup.StayedAugust 2015Review collected in partnership with this hotelAugust 28, 2015Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations.
- Victor JCalgary, Canada“Great place”ReviewedAugust 21, 2015Trip type:FamilyApart from the dated bathrooms, the place was great and the staff extremely helpful. Very comfortable beds with up to date furnishings. The rest of what is being written is to take up space because some individual who designed this thought that having a minimum of 200 characters in a review was required!?!?StayedAugust 2015Review collected in partnership with this hotelAugust 25, 2015Dear Guest, Thank you so much for a great review. We are so happy to read that you decided to stay with us, and how much you enjoyed our hotel. We are truly lucky to have one of the best locations in downtown Ottawa and we are delighted that you enjoyed it as well. Thank you again, and we look forward to welcoming you back soon. Yours in Hospitality Luigi Sicoli General Manager
1-5 of 104 reviews
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