Traveler Reviews brought to you by
TripAdvisor Traveler Rating:
Based on 430 traveler reviews
Ranked #35 of 68 hotels in Ottawa
55% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Kalpesh BMIlton, Canada“Not so happy”ReviewedMay 26, 2015Trip type:FamilyVery limited parking, Although website lets you select queen beds they offer no guarantee unless you personally call the hotel. The food at the breakfast restaurant was OK, Not worth the price though. Breakfast was close to $50 for 3 adults.StayedMay 2015Review collected in partnership with this hotel
- John KScarborough, Canada“Incorrect Booking”ReviewedMay 19, 2015Trip type:FamilyArrived to find my room with two double beds for 3 adults had been changed by one of the staff to a room with one double bed for 3 adults. They apologized for the mistake, but offered no solutions to rectify the error. They were full up and couldn't offer us another room.StayedMay 2015Review collected in partnership with this hotelMay 20, 2015Thank you so much for taking the time to rate our downtown Ottawa hotel. We are truly sorry this happened to you. After reviewing your account, I can confirm that it was indeed one of our front desk agent's mistake at the time of booking - a human error; I assure you we have addressed this issue with the team member and we are ensuring a similar situation does not happen again. Given that we were sold out, we were unfortunately unable to fix the problem during your stay, but I would like to welcome you back to our Radisson Ottawa with a complimentary upgrade to an Executive Suite on your next visit. In order to book your room, please reach out to firstname.lastname@example.org, our Guest Experience Manager. We apologize for this issue and we look forward to hosting you back and offering you a great stay!
1-5 of 84 reviews
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
© 2014 TripAdvisor LLC