Hotels play an important role in the travel and tourism industry, which contributes to the economic development of local communities around the world. We have a responsibility to the people and the physical environment of those communities. A responsibility to see that the community is not hurt by our presence, but rather, enhanced by it, both economically and socially.
We achieve this goal by going about our business in a responsible manner. Radisson Hotels & Resorts, Responsible Business is centered around three important areas:
1.- Taking responsibility for diversity, inclusion; and the health, safety and security of our employees and guests
2.- Showing leadership in social and ethical responsibility issues within the company as well as in the community
3.- Reducing our negative impact on the environment
Radisson has a rich history of Responsible Business practices, offering a strong foundation as we continue to build on that history. Ultimately, we strive to serve the common good through our commitment to social responsibility.
World Childhood FoundationRadisson Hotels is proud to support the WORLD CHILDHOOD FOUNDATION, which is committed to defending the rights of the child and securing better living conditions for children and young women at risk all over the world.
www.childhood.orgECPATRadisson has signed and is committed to upholding The Code of Conduct to Protect Children Against Sexual Exploitation in Travel and Tourism, "The Code." Through this international set of guidelines, supported by ECPAT, travel and tourism companies have pledged to help end commercial sex trade of children.
www.ecpat.net, and
www.thecode.orgUnited Nations Global CompactCarlson was one of the first global hospitality companies to sign the United Nations Global Compact, the largest corporate responsibility initiative in the world.
www.globalcompact.orgGeneral Hotel Initiatives (including 3rd party certifications)
- Sustainability Tourism Certification by ICT (Instituto Costarricense de Turismo) 3 Leaves:
- Physical-biological environment
- Infrastructure and services
- External Client
- Socio-economic environment
Housekeeping
- Waste classification and recycling process
- Linen and towels are reused
- Tourist information for guests
- Energy Saving Program
- Water Saving Program
Conference & Meeting Services
- Surrounding communities are being integrated with hotel cooperation.
- Organic and non-organic waste classification and recycling process
- Energy Saving Program
- Water Saving Program
Food & Beverage
- Surrounding communities are being integrated with hotel cooperation.
- Organic and non-organic waste classification and recycling process
- Energy Saving Program
- Water Saving Program
Engineering & Maintenance
- Electrical System has been optimized for energy saving.
- Preventive Maintenance Program to avoid unnecessary water leaks and waste
- Regular reviewing of equipment to ensure efficiency
Purchasing
- Supplier classification (Green Suppliers)
- Purchasing and Storage Procedure must also be green
Human Resources
- Internal Information about Sustainability Programs
- Training in Sustainability Programs
- Regularly updated information
Sales Department
- Information given to Clients about hotel sustainability programs
- Alliances with other companies that develop sustainable programs as well
- Communication through third parties as an Eco-Friendly hotel
Finances
- Supplier classification (Green Suppliers)
- Energy Saving Program
- Water Saving Program

We have been awarded a 4 key rating from the Green Key Eco-Rating Program - recognizing us as a hotel that has taken significant steps to protect the environment. Strong environmental programs, best management practices, training programs and engineering solutions have been implemented which have benefited the environment and the local community.