Traveler Reviews brought to you by
TripAdvisor Traveler Rating:
Based on 470 traveler reviews
Ranked #2 of 11 hotels in Whittier
50% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Carrie Ellen KChicago, United States“Don't ask for anything”ReviewedMay 13, 2016Trip type:FamilyDuring this trip, I asked for an early check in: NO! I asked for an extra hour (late check out): NO! I asked to bring in a pizza from the local pizza place tothe lounge where I was buying drinks:NO!! (there is no food service in the lounge at 9:30)(in any event, this is not a hotel that has a bustling kitchen that you would want to have food from)StayedMay 2016Review collected in partnership with this hotelMay 14, 2016Thank you for your review, we appreciate your comments and apologize for your experience. We try to accommodate all requests however we will use your valued feedback to work at improving our overall product. Once again very sorry for the experience.
- Melissa SWhittier“Pool was freezing COLD”ReviewedMay 12, 2016Trip type:FamilyOutdoor pool was not heated as advertised on website. Staff nor manager addressed in a professional manner after many attempts. Family vacation turned into my children swimming in the lukewarm whirlpool with pool noodles for 3 days.StayedMay 2016Review collected in partnership with this hotelMay 14, 2016Thank you for your review, we appreciate your comments and apologize for not having the pool warm. We will address these issues with the General Manager and our Chief engineer as we take pride in ensuring all our guests' needs are taken care of. We are truly sorry for your experience.
1-5 of 212 reviews
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
© 2014 TripAdvisor LLC