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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 384 traveler reviews
Ranked #3 of 11 hotels in Copley
  • GreenLeader Gold
    GreenLeader Gold

Traveler rating

  • Excellent
    176
  • Very Good
    91
  • Average
    50
  • Poor
    39
  • Terrible
    28

Type of Traveler

  • traveler_type_families
    Family
    133
  • traveler_type_couples
    Couples
    46
  • traveler_type_solo
    Solo travel
    25
  • traveler_type_business
    Business
    128

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
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Most Recent Traveler Reviews:

  • Coastal52464449067
    Cleveland, Ohio
    “Excellent hotel review by Coastal52464449067 from Cleveland, Ohio
    5.0  of 5 stars
    Reviewed 
    November 17, 2018
    Trip type: 
    Business
    This location has superb service and people, nice rates, nice rooms, very nicely remodeled and clean. Beautiful color selection on the renew as far as carpet, wallpaper, tiles, and exterior color. 2 thumbs up.
    Stayed 
    November 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
  • Cindy K
    Medina, Ohio
    “CINDY review by Cindy K from Medina, Ohio
    2.0  of 5 stars
    Reviewed 
    October 31, 2018
    Trip type: 
    Family
    We took the grand-kids there to swim. I needed the pool to practice my snorkeling for a up coming vacation. The pool and the pool room was to cold to swim. the hot tub did not work. In the room our sleep number bed did not work. The staff was very nice
    Stayed 
    October 2018
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    AllenV125, Director of Operations at Radisson Hotel Akron/Fairlawn, responded to this review,
    November 01, 2018
    Dear Cindy K, Thank you for taking the time to share your feedback. We apologize for the inconvenience during your stay, I have addressed your issues with our maintenance team and we have fixed the pool heater and changed the battery on the bed remote. We take the time to listen to your constructive comments so we can continually improve our services.We hope for another opportunity to exceed your expectations. Sincerely, Radisson Hotel Akron/Fairlawn
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.