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TripAdvisor Traveler Rating:
2.5 of 5 stars Based on 408 traveler reviews
Ranked #37 of 50 hotels in Albany
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Y4483PLdanielcNorth Ridgeville, United States“Technical problems review by Y4483PLdanielc from North Ridgeville, United States”ReviewedAugust 14, 2017Trip type:FamilyCheck in was delayed and confusing. Employees were trying the best they could given the technical difficulties they were having. We had to pull our luggage around cleaning people when trying to get to our roomsStayedAugust 2017Review collected in partnership with this hotelAugust 17, 2017We are sorry to hear of your unsatisfactory experience during your stay. We recently had a day where the power went out in the hotel and when it was restored we lost the ability to make guest room keys. It is always unfortunate when situations like this arise. We take every to make sure that all guests are affected as little as possible and appreciate your patience while working through our challenges. We hope you will consider us again when you are in the area.
- angeladE2753QEUnited States“Confusing and Gross review by angeladE2753QE from United States”ReviewedAugust 14, 2017Trip type:BusinessStayed here for Business and the carpeting in the halls was not installed properly causing many of us to trip over the bumps in it. The bar staff was very intoxicated, the restaurant staff bothered to have to serve me. The room itself was very musty smelling, the bathroom was dirty (even hair in the bath tub and in the sink), there were opened and possibly used condoms in the drawer, stay some where else please!StayedAugust 2017Review collected in partnership with this hotelAugust 17, 2017Hello Angela - Thank you for taking the time to write your review. We appreciate you bringing your challenges to our attention. The Radisson Albany and the Carlson Rezidor Hotel Group will work diligently to ensure the situation is fully investigated and addressed with both our staff and management team. We also be sure to discuss the conditions of your guest room with our housekeeping team so that we can ensure a similar situation does not occur again in the future. Thank you.
1-5 of 170 reviews
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