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TripAdvisor Traveler Rating:

2.5 of 5 stars
2.5 of 5 stars Based on 408 traveler reviews
Ranked #37 of 50 hotels in Albany

Traveler rating

  • Excellent
    58
  • Very Good
    72
  • Average
    82
  • Poor
    94
  • Terrible
    102

Type of Traveler

  • traveler_type_families
    Family
    135
  • traveler_type_couples
    Couples
    44
  • traveler_type_solo
    Solo travel
    13
  • traveler_type_business
    Business
    175

Rating summary

  • Sleep Quality
    3.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.0 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.0 of 5 stars
  • Cleanliness
    3.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Just one of the dirt smears in the shower The top of the refrigerator The lamp between the two beds Just one of the stains on the sheer curtains Frayed towel

Most Recent Traveler Reviews:

  • Y4483PLdanielc
    North Ridgeville, United States
    “Technical problems review by Y4483PLdanielc from North Ridgeville, United States
    2.0  of 5 stars
    Reviewed 
    August 14, 2017
    Trip type: 
    Family
    Check in was delayed and confusing. Employees were trying the best they could given the technical difficulties they were having. We had to pull our luggage around cleaning people when trying to get to our rooms
    Stayed 
    August 2017
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    Review collected in partnership with this hotel
    Corin R, Manager at Radisson Hotel Albany, responded to this review,
    August 17, 2017
    We are sorry to hear of your unsatisfactory experience during your stay. We recently had a day where the power went out in the hotel and when it was restored we lost the ability to make guest room keys. It is always unfortunate when situations like this arise. We take every to make sure that all guests are affected as little as possible and appreciate your patience while working through our challenges. We hope you will consider us again when you are in the area.
  • angeladE2753QE
    United States
    “Confusing and Gross review by angeladE2753QE from United States
    2.0  of 5 stars
    Reviewed 
    August 14, 2017
    Trip type: 
    Business
    Stayed here for Business and the carpeting in the halls was not installed properly causing many of us to trip over the bumps in it. The bar staff was very intoxicated, the restaurant staff bothered to have to serve me. The room itself was very musty smelling, the bathroom was dirty (even hair in the bath tub and in the sink), there were opened and possibly used condoms in the drawer, stay some where else please!
    Stayed 
    August 2017
    1.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    1.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Corin R, Manager at Radisson Hotel Albany, responded to this review,
    August 17, 2017
    Hello Angela - Thank you for taking the time to write your review. We appreciate you bringing your challenges to our attention. The Radisson Albany and the Carlson Rezidor Hotel Group will work diligently to ensure the situation is fully investigated and addressed with both our staff and management team. We also be sure to discuss the conditions of your guest room with our housekeeping team so that we can ensure a similar situation does not occur again in the future. Thank you.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.