Traveler Reviews brought to you by
TripAdvisor Traveler Rating:
2.5 of 5 stars Based on 436 traveler reviews
Ranked #38 of 50 hotels in Albany
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- philipg870Hopewell Junction, United States“Needs updating review by philipg870 from Hopewell Junction, United States”ReviewedSeptember 27, 2017Trip type:BusinessStaff is accommodating and manager is very nice. Hallways and rooms in need of serious repair and updating. Wallpaper was falling off the wall, hallways were very hot with poor AC and the rugs in the hall need to be replaced. AC in room was good however and food was on point.StayedSeptember 2017Review collected in partnership with this hotelSeptember 29, 2017We apologize you were not satisfied with the condition of the hotel during your stay. We are continually working on improving on the condition of the hotel to enhance our guest's satisfaction. I will pass along your positive comments to our staff and food and beverage department. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
- nelsonmT8522XJOswego, New York“Okay review by nelsonmT8522XJ from Oswego, New York”ReviewedSeptember 25, 2017Trip type:BusinessA typical aging hotel. A little frayed around the edges but staff is polite and friendly. Could stand some upgrades and general sprucing up. Generic menu ... bare bones fitness center ... a typical, middle of the road, hotel.StayedSeptember 2017Review collected in partnership with this hotel
- Mark RStuarts Draft, Virginia“Not good enough review by Mark R from Stuarts Draft, Virginia”ReviewedSeptember 19, 2017Trip type:Friends getawayNot clean, poor response by staff to criticism and would have been better off at a Motel 6.....this is my second stay at this location and it simply isn't worth staying at an upscale hotel like this and getting low the end for a high price.StayedSeptember 2017Review collected in partnership with this hotelSeptember 23, 2017Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns arise during or after your next stay, please reach out to any of our employees directly.
6-10 of 179 reviews
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
© 2014 TripAdvisor LLC