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TripAdvisor Traveler Rating:
2.5 of 5 stars Based on 448 traveler reviews
Ranked #37 of 50 hotels in Albany
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- nelsonmT8522XJOswego, New York“Okay review by nelsonmT8522XJ from Oswego, New York”ReviewedSeptember 25, 2017Trip type:BusinessA typical aging hotel. A little frayed around the edges but staff is polite and friendly. Could stand some upgrades and general sprucing up. Generic menu ... bare bones fitness center ... a typical, middle of the road, hotel.StayedSeptember 2017Review collected in partnership with this hotel
- Mark RStuarts Draft, Virginia“Not good enough review by Mark R from Stuarts Draft, Virginia”ReviewedSeptember 19, 2017Trip type:Friends getawayNot clean, poor response by staff to criticism and would have been better off at a Motel 6.....this is my second stay at this location and it simply isn't worth staying at an upscale hotel like this and getting low the end for a high price.StayedSeptember 2017Review collected in partnership with this hotelSeptember 23, 2017Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns arise during or after your next stay, please reach out to any of our employees directly.
- 997edwardvAlbany, United States“Bang bang bang review by 997edwardv from Albany, United States”ReviewedSeptember 01, 2017Trip type:Friends getawayVery very loud with doors banging all night long. Had requested at Check IN as well as On line Reservation, a quiet room location. Was placed in the worst location for room occupancy, and our door entry.StayedAugust 2017Review collected in partnership with this hotelSeptember 02, 2017We regret to hear about your disappointment in the location of the room you received and apologize that we failed to honor your request. . We attempt to fulfill each of our guest’s requests to the best of our ability. Prior to your next stay, we welcome you to reach out to us so we may review your requested accommodations in detail. Best regards,
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