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TripAdvisor Traveler Rating:

2.5 of 5 stars
2.5 of 5 stars Based on 453 traveler reviews
Ranked #38 of 50 hotels in Albany

Traveler rating

  • Excellent
    65
  • Very Good
    76
  • Average
    93
  • Poor
    102
  • Terrible
    117

Type of Traveler

  • traveler_type_families
    Family
    148
  • traveler_type_couples
    Couples
    46
  • traveler_type_solo
    Solo travel
    12
  • traveler_type_business
    Business
    199

Rating summary

  • Sleep Quality
    3.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.0 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.0 of 5 stars
  • Cleanliness
    3.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
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Most Recent Traveler Reviews:

  • Tricia H
    New York, United States
    “Social worker review by Tricia H from New York, United States
    5.0  of 5 stars
    Reviewed 
    November 18, 2015
    Trip type: 
    Business
    Great accommodation and very welcoming staff. The room was in excellent condition and the mattress is of good quality. The temperature in the room is adjustable and is visible for you to see. Would certainly refer a friend and would definitely staff there again. thank you.
    Stayed 
    November 2015
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • Kristen S
    Lake Placid, New York
    “Hotel in Need of Updating review by Kristen S from Lake Placid, New York
    3.0  of 5 stars
    Reviewed 
    November 18, 2015
    Trip type: 
    Business
    Staff were wonderful, extremely friendly and helpful. Beds were comfortable but room was dated. Bathroom also in need of updating. Exterior entrance to second floor not appealing. Staff did indicate hotel will begin multi million dollar renovation project in 2016. Breakfast is not included in room rate, it would have been a nice addition.
    Stayed 
    November 2015
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • PIERCE1
    BOS
    “Sub Par on all counts review by PIERCE1 from BOS
    1.0  of 5 stars
    Reviewed 
    November 11, 2015
    Trip type: 
    Business
    Run down (even though it was their grand opening as a Radisson), pricier than better hotels nearby. Beware clueless and overly chatty front desk staff. We had called in a late arrival, and were assured my card was run and that all was set, but on our 12:20 a.m. arrival with a 6 a.m. flight the next day, they'd cancelled the room, had to redo it, charged me a higher price for a lesser room. Queen beds are to the really small size, maybe even a double, and are old. The wake-up call was about 18 minutes early, cutting into what little sleep we had. Then, the front desk person called back 15 or so minutes later to give us breakfast recommendations we didn't ask for. Such a hassle and totally not up to par. Ugh. Many better choices around the airport.
    Stayed 
    November 2015
    2.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • Michael P
    Albany, United States
    “Not worth the money review by Michael P from Albany, United States
    2.0  of 5 stars
    Reviewed 
    November 05, 2015
    Trip type: 
    Business
    Dirty bathroom, pubic hair on floor.....dingy dark hallways.....outside door F does not work, outside door G is always open, poor security.....4 tries before room service finally answered.....Holiday Inn in Latham much better for the same price
    Stayed 
    November 2015
    2.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • davidhD1187WD
    New York City, New York
    “Nice staff; rooms need renovation review by davidhD1187WD from New York City, New York
    3.0  of 5 stars
    Reviewed 
    October 30, 2015
    Trip type: 
    Business
    It's really an airport/convention/business hotel but should nevertheless make sure the bathrooms don't have stained wallpaper, cracks in tub seals, etc. Small refrigerators are not standard. Lighting in rooms is poor.
    Stayed 
    October 2015
    2.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.