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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 2,284 traveler reviews
Ranked #13 of 49 hotels in Atlantic City
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Connector571219“Never coming back review by Connector571219”ReviewedSeptember 09, 2018Trip type:Friends getawaythis was my first and last time visiting Atlantic City. This hotel was nothing special and the staff was extremely rude. The only nice encounter I had with a staff member was the bartender. There was only one woman working at the front desk on a Friday and she was extremely slow and seemed like she didn't even know how to work a computer. The manager who finally stepped in to help check guests in, gave attitude and rolled her eyes when a guest asked why we had to stand in line for 45 minutes to check in. Total waist of money if you ask me.StayedSeptember 2018September 12, 2018Dear Connector571219, I apologize for the disappointing service you received from my staff. Am glad the bartender left a slight positive light, Am embarrassed to read we were not able to deliver a wonderful stay for you, please give m e a call directly at the hotel. I hope for another opportunity to exceed your expectations in the future. Best Regards, Joseph Oliveira General Manager
- teaganjayCanton, Ohio“Find a better option review by teaganjay from Canton, Ohio”ReviewedSeptember 08, 2018Trip type:FamilyWhen I checked into my room, there was literally feces on my bathroom toilet seat, the safe was still locked from the previous guest, the linens were stained, and they left 2 courtesy water bottles in the room and one was half empty from the previous guest as well.StayedSeptember 2018September 12, 2018Dear teaganjay, I apologize for the disappointing service you received from my staff. I take your concerns very serious, we have Standards of Operation in place to assure a clean room with all the amenities, an additional Standard is we keep a making it right log for any opportunity to make a guests stay better. I would like to speak to you directly if possible, you can reach me directly at the hotel . I appreciate you bringing this matter to my attention, and hope for another opportunity to exceed your expectations in the future. Joseph Oliveira General Manager
- Barbara SSkillman, New Jersey“Great location but In need of renovations review by Barbara S from Skillman, New Jersey”ReviewedSeptember 07, 2018Trip type:CouplesHotel in need of major renovation. very dated furniture need to pull up the rugs, housekeeping needs to get better Great location but need to address these issues.Some of the staff was very helpful others not so muchStayedSeptember 2018
- GrandTour52182“Nice- Clean and Elegant Hotel review by GrandTour52182”ReviewedSeptember 06, 2018Trip type:FamilyI have stay here many times due to the fair room prices. This hotel is in a great location and has a great roof top bar called the Vue, awesome views of Atlantic City not to mentioned an in door pool.StayedSeptember 2018September 07, 2018Dear GrandTour52182, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our elegant Claridge. We look forward to your next stay.
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