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TripAdvisor Traveler Rating:
3.0 of 5 stars Based on 498 traveler reviews
Ranked #22 of 50 hotels in Aurora
57% of travelers recommend
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- R5672VCrichardcParis, United States“Terrible review by R5672VCrichardc from Paris, United States”ReviewedMarch 13, 2017Trip type:BusinessThere are several reasons why gave this hotel a bad score and they are listed below. LIFE SAFETY- There was a fire drill one night and there were several fire exit doors blocked from outside by items such as 55 gallon drums. We could hardly get the exit door open! One Wash Cloth- per cleaning. Seriously? Coffee in rooms- were only decaf. Every time I asked the front lobby for 2 weeks, they kept saying they were out. Beer in bar- was out for 3 nights! What kind of bar runs out of beer on tap and bottles??? When they did have it, the bottles were luke warm! Coffee in Lobby- For 2 weeks, the front lobby was out of coffee when my group left at 7:00 am! Geez! One of my co worker's room flooded and had to change rooms. One of my co-worker's had his peep hole missing in the door. The pool was closed for construction. Who has a outdoor pool in CO??? Although the breakfast was part of our group and therefore free, the food was horrible. I don't hardly complain about free food, but the eggs were runny, the sausage patties tasted as though they were freezer burned, and often the bar was out of orange juice and milk. 3 mornings, the waiter never even came to fill my water. another time I told the waiter I wanted water and he never did show back up. TV's!- The TV's were completely out for 3 nights and days!. What do you expect customers to do in their room???StayedMarch 2017Review collected in partnership with this hotelMarch 15, 2017Thank you for taking the time to write your review. We apologize for the multiple issues you've encountered during your stay. Your feedback gives us the opportunity so we can continually improve our services. The Radisson Hotel Denver Southeast Aurora, CO and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully looked into. We appreciate you bringing this matter to our attention.
- jonlM6331QWkansas city, United States“Poor experience with Radisson hotel @ Denver location review by jonlM6331QW from kansas city, United States”ReviewedMarch 06, 2017Trip type:BusinessThe Denver location Radisson hotel was not being kept properly. The Internet didn't work during my stay. I called the front desk couple nights and both nights they didn't fix the problem. The hotel room was missing shampoo and shower gel on the first night when I checked in. There was no welcome gift for Club Carlson Concierge member.StayedMarch 2017Review collected in partnership with this hotelMarch 08, 2017Thank you for patronizing Carlson hotels. We apologize that you were not satisfied with the condition of the hotel and the amenities of your room during your stay. Also, we are sorry to hear that you were not delighted with the service you received from our staff at that time. This is not the kind of experience we want our valued guests, like you, to have. Your review gives us the opportunity to continuously improve our services. We hope you will give us another chance if you are in the area again.
1-5 of 280 reviews
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