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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 720 traveler reviews
Ranked #31 of 70 hotels in Baltimore

Traveler rating

  • Excellent
    292
  • Very Good
    234
  • Average
    114
  • Poor
    53
  • Terrible
    27

Type of Traveler

  • traveler_type_families
    Family
    367
  • traveler_type_couples
    Couples
    94
  • traveler_type_solo
    Solo travel
    34
  • traveler_type_business
    Business
    152

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
The Standard King Room at the Radisson Hotel at Cross Keys Lobby Bar at the Radisson Hotel at Cross Keys Lobby at the Radisson Hotel at Cross Keys Lobby at the Radisson Hotel at Cross Keys Entrance at the Radisson Hotel at Cross Keys

Most Recent Traveler Reviews:

  • Culture09384679657
    White Marsh, Maryland
    “Wonderful stay review by Culture09384679657 from White Marsh, Maryland”
    5.0 of 5 stars
    Reviewed 
    November 20, 2018
    Trip type: 
    Couples
    Thank you for a wonderful stay and excellent night sleep.i would definitely recommend this hotel to anyone, the staff was friendly and helpful, I wasn’t sure how to use Lyft and the desk clerk was happy to explain it to me
    Stayed 
    November 2018
    5.0 of 5 stars
    Rooms
    5.0 of 5 stars
    Value
    5.0 of 5 stars
    Sleep Quality
    5.0 of 5 stars
    Location
    5.0 of 5 stars
    Cleanliness
    5.0 of 5 stars
    Service
  • Adventure24603103072
    Cheshire, Connecticut
    “Stay for wedding review by Adventure24603103072 from Cheshire, Connecticut”
    4.0 of 5 stars
    Reviewed 
    November 17, 2018
    Trip type: 
    Family
    The location was perfect for our stay within minutes to the event we were attending. The staff was incredibly polite and professional from check in to check out. Our servers were very nice and helped with dinner & breakfast choices. Bathroom was small for 3 people trying to get ready for an event and difficult to use other areas due to lighting and mirrors! Overall it was nice to be close to everything we needed to get to not being familiar with the area!
    Stayed 
    November 2018
    3.0 of 5 stars
    Rooms
    2.0 of 5 stars
    Value
    3.0 of 5 stars
    Sleep Quality
    4.0 of 5 stars
    Location
    2.0 of 5 stars
    Cleanliness
    5.0 of 5 stars
    Service
    heather p, Hotel Reputation Champion at Radisson Hotel at Cross Keys, responded to this review,
    November 20, 2018
    Dear Adventure24603103072, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly. Enjoy Today! Heather Prince, Hotel Reputation Champion ~ Radisson Hotel at Cross Keys
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.