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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 587 traveler reviews
Ranked #29 of 66 hotels in Baltimore

Traveler rating

  • Excellent
    239
  • Very Good
    188
  • Average
    101
  • Poor
    40
  • Terrible
    19

Type of Traveler

  • traveler_type_families
    Family
    295
  • traveler_type_couples
    Couples
    75
  • traveler_type_solo
    Solo travel
    30
  • traveler_type_business
    Business
    128

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Cross Keys, Baltimore Hotel Baltimore Hotel Lobby Baltimore Hotel's Lobby Baltimore Hotel's Lobby Lounge Baltimore, MD Hotel with Pool
TripAdvisor Photos
Lobby at the Radisson Hotel at Cross Keys Lobby at the Radisson Hotel at Cross Keys Entrance at the Radisson Hotel at Cross Keys The Standard King Room at the Radisson Hotel at Cross Keys Scoozi at the Radisson Hotel at Cross Keys

Most Recent Traveler Reviews:

  • Michael C
    Leonardtown, United States
    “Not what it use to be review by Michael C from Leonardtown, United States”
    2.0 of 5 stars
    Reviewed 
    June 17, 2017
    Trip type: 
    Family
    Overall experience was terrible. The concierge was rude , the waiter at Scoozi's was incredibly rude. The bathroom was disgustingly dirty; there was pink mold in all the grout. The floor was dirty, especially around the base of the tub and toilet, and the outside of the toilet was dirty. The lighting in the rooms is terrible.
    Stayed 
    June 2017
    3.0 of 5 stars
    Rooms
    3.0 of 5 stars
    Value
    3.0 of 5 stars
    Sleep Quality
    4.0 of 5 stars
    Location
    1.0 of 5 stars
    Cleanliness
    1.0 of 5 stars
    Service
    Review collected in partnership with this hotel
    CarlsonRezidor, Customer Care at Radisson Hotel at Cross Keys, responded to this review,
    June 19, 2017
    Thank you for taking the time to share your valuable review and for your continued patronage. We are sorry to hear that your stay was less than perfect due to the condition and cleanliness of your guest room at that time. Also, we apologize for the disappointing service you received from our staff during your stay. Your experience certainly does not in any way represent the quality of standards we are striving for. Our team is working hard to make sure our guests are comfortable and are receiving our outstanding service. Your feedback is highly appreciated and will be forwarded to the hotel management for further improvements. It is our hope that your next stay would be a pleasurable one.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.