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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 646 traveler reviews
Ranked #27 of 67 hotels in Baltimore

Traveler rating

  • Excellent
    264
  • Very Good
    208
  • Average
    108
  • Poor
    46
  • Terrible
    21

Type of Traveler

  • traveler_type_families
    Family
    330
  • traveler_type_couples
    Couples
    80
  • traveler_type_solo
    Solo travel
    32
  • traveler_type_business
    Business
    138

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Cross Keys, Baltimore Hotel Baltimore Hotel Lobby Baltimore Hotel's Lobby Baltimore Hotel's Lobby Lounge Baltimore, MD Hotel with Pool
TripAdvisor Photos
Lobby at the Radisson Hotel at Cross Keys Lobby at the Radisson Hotel at Cross Keys Entrance at the Radisson Hotel at Cross Keys The Standard King Room at the Radisson Hotel at Cross Keys Scoozi at the Radisson Hotel at Cross Keys

Most Recent Traveler Reviews:

  • Avalonavalon
    Mystic, Connecticut
    “After a unsatisfactory experience, the Cross Keys Radisson was apologetic and an excellent 2nd experience review by Avalonavalon from Mystic, Connecticut
    5.0  of 5 stars
    Reviewed 
    November 03, 2016
    Trip type: 
    Couples
    I reviewed Radisson at Cross Keys a month ago and was not happy with my experience. They commented to my review on TRIPADVISOR and were top notch with my second experience. I wouldn't hesitate to go there again and recommend them. Heather was their excellent rep and couldn't do enough. I am sold on Radisson at Cross Keys. They care!!!
    Stayed 
    November 2016
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    heather p, Hotel Reputation Champion at Radisson Hotel at Cross Keys, responded to this review,
    November 15, 2016
    Avalonavalon, Thank you so much for your kind review. We are truly humbled by your comments, and are pleased that you were able to experience a wonderful and flawless stay. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. Your willingness to share your thoughts with us is genuinely appreciated. We look forward to welcoming you back the next time you are in the area. Enjoy Today! Heather Prince, Hotel Reputation Champion ~ Radisson Hotel at Cross Keys
  • Robin R
    “Pet friendly clean hotel review by Robin R
    5.0  of 5 stars
    Reviewed 
    October 29, 2016
    Trip type: 
    Family
    The hotel was very clean and pet friendly. I enjoyed staying there and will stay there again. It was close to what I needed to do in the area. The coffee bar could have been available longer in the morning for me. Overall a nice safe place to stay.
    Stayed 
    October 2016
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    heather p, Hotel Reputation Champion at Radisson Hotel at Cross Keys, responded to this review,
    November 01, 2016
    Robin R, On behalf of our entire staff, thank you so much for your kind review. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel, with all of its distinctive amenities. We look forward to welcoming you back during your next visit. Enjoy Today! Heather Prince, Hotel Reputation Champion ~ Radisson Hotel at Cross Keys
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.