Main Content
BOOK NOW

Review or change an existing reservation:
Sign in to view all reservations in your account
Or review or change a specific reservation:
 
 
 

TripAdvisor Traveler Rating:

4.5 of 5 stars
4.5 of 5 stars Based on 371 traveler reviews
Ranked #1 of 11 hotels in Batam Center
  • Certificate of Excellence 2017
    Certificate of Excellence 2017

Traveler rating

  • Excellent
    216
  • Very Good
    121
  • Average
    17
  • Poor
    12
  • Terrible
    5

Type of Traveler

  • traveler_type_families
    Family
    109
  • traveler_type_couples
    Couples
    86
  • traveler_type_solo
    Solo travel
    21
  • traveler_type_business
    Business
    97

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Hotel Exterior Hotel Exterior Lobby Lobby Lounge

Most Recent Traveler Reviews:

  • jocastaquek
    Singaporestaymonth=12
    “Hotel is good but service yet to be improve review by jocastaquek from Singaporestaymonth=12
    3.0  of 5 stars
    Reviewed 
    August 21, 2017
    Trip type: 
    Friends getaway
    If you are staying at this hotel, you need to be very patience as the service level from the reception to the F&B are slow due to manpower issue. Imagine during breakfast time, a restaurant that can accommodate up to 200 guest only have 4 service staff with 1 manager. You have to find your own table, the breakfast spread is good but most of the tray is empty with no refill in time. Tea & Coffee area, running out of cups.
    Stayed 
    August 2017
    4.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.