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TripAdvisor Traveler Rating:
2.5 of 5 stars Based on 714 traveler reviews
Ranked #44 of 51 hotels in Billings
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- sharonhJ5753GGMandan, North Dakota, United States“Our Stay review by sharonhJ5753GG from Mandan, North Dakota, United States”ReviewedMay 29, 2017Trip type:BusinessRooms need much updating. Not enough bath towels. Television didn't work right, would turn on by itself, so I unplugged it so we could sleep. No continental breakfast. Booked online and requested 2 beds and got only one. The front desk staff was very nice, friendly and knowledgeable.StayedMay 2017Review collected in partnership with this hotel
- nancy jScobey“The Worst review by nancy j from Scobey”ReviewedMay 21, 2017Trip type:BusinessParking lot not lit the first night. One hand towel for two of us. Wet floor in front of window. Room not made up until 7 in the evening after two calls to the office three hours apart, again no handtowels and was told if they find some they would bring them up. Never happened.Very shoddy service. Checked out a day early moved to nearby hotel. Never again!!!!StayedMay 2017Review collected in partnership with this hotelMay 22, 2017We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
- aaronu311Rapid City, United States“Dont Stay review by aaronu311 from Rapid City, United States”ReviewedMay 11, 2017Trip type:FamilyWe had multiple family's stay for a soccer tournament and everyone of us had issues. Customer service was poor. Kids slept in blood not theirs, live wires loose in bathroom, dried puke in bathroom that was not ours, Dirty rooms, Cable did not work in multiple families rooms, and we they would not give us towels. Staff acting inappropriate with one another in clients rooms. We also have stuff that got left behind and they wont help to find it at all wont even call us back. From the bad experience of this from multiple families I would not recommend for anyone.StayedApril 2017Review collected in partnership with this hotelMay 13, 2017Thank you for writing a review. We apologize for the multiple issues you've encountered at that time regarding the condition of the room and the service you received from our staff. This is not the kind of experience we want our valued guests, like you, to have. Your feedback helps us prevent situations such as this in the future. We hope for another chance to have you as our guest at any of our hotels.
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