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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 1,835 traveler reviews
Ranked #38 of 133 hotels in Branson
Certificate of Excellence 2018
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- zhazha14O'Fallon, Missouri“This is the place to GO! review by zhazha14 from O'Fallon, Missouri”ReviewedJuly 19, 2018Trip type:FamilyI love this hotel! It was clean, quiet, and close to all food places & entertainment! All staff was helpful including security staff. the bathroom was soooo clean!! I can't take nice nasty bathroom> they were extra clean to the eye. The carpets didn't have a smell( (I mean not even chemical smell) We are going back next summer!StayedJuly 2018July 21, 2018Dear zhazha14, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our great staff and hotel accommodations! We look forward to your next stay!
- rnsjones“Problems at Check in review by rnsjones”ReviewedJuly 17, 2018Trip type:FamilyWe had paid in advance for our rooms (5). David would not budge on us paying again, because he didn’t show it paid. He told me I could go downstairs and speak to someone else about it. Finally he got his manager (Taely or Taylor) she was very helpful and got us in our rooms. When I booked our rooms, the people asked for the names of each person staying in each room. The person listed first, was the only person who could check in!! I booked all of the rooms and could not even check in to my own room!! My husband had too!! After taely took over, it got done, but it took about 45 minutes to get checked in and that is rediculous.StayedJuly 2018July 18, 2018Dear rnsjones, We apologize for the disappointing service you received from our staff due to these issues at check in. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention and we will address this concern with our team, and hope for another opportunity to exceed your expectations in the future.
- Cmcelroy03Olathe, Kansas“Good stuff review by Cmcelroy03 from Olathe, Kansas”ReviewedJuly 16, 2018Trip type:Friends getawayVery nice staff. Clean room and great location. Came here with some close friends and we had a blast using the pool every night. It was a great way to relax after a long day of doing things. Would come again.StayedJuly 2018July 18, 2018Dear Cmcelroy03, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the room accommodations and our great location! We look forward to your next stay!
- mamabear1414White Hall, Arkansas“Nothing special and less than clean review by mamabear1414 from White Hall, Arkansas”ReviewedJuly 13, 2018Trip type:FamilyTrash left from previous guest suggesting bad cleaning techniques. Room was less than average. No breakfast included with stay. Internet was poor and not secured. I greatly prefer the holiday inn express than this hotel. Doesn’t live up to the outside appeal.StayedJuly 2018July 14, 2018Dear mamabear1414, We are very sorry the cleanliness of your room wasn't up to our typical standards and we apologize for the negative impression we gave you. We will use your comments about the trash being left from previous stay as a training opportunity with our housekeeping team.
56-60 of 691 reviews
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