Traveler Reviews brought to you by
TripAdvisor Traveler Rating:
3.0 of 5 stars Based on 1,805 traveler reviews
Ranked #18 of 21 hotels in Buena Park
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Getaway18216589540San Manuel, Arizona“Family trip review by Getaway18216589540 from San Manuel, Arizona”ReviewedMarch 25, 2019Trip type:FamilyThe rooms were poorly maintained. We rented 4 rooms and we had trouble in every room, maintenance wise. There was mold in one of the rooms on the wall hidden behind the curtains. The AC did not work in 2 of my other rooms. We waited for towels for over 2 hours one night at the pool. Hot water ran out one night in the rooms. Breakfast staff were very rude.StayedMarch 2019
- Inspire41006072883“Beautiful indoor gardens but questionable maintenance review by Inspire41006072883”ReviewedMarch 21, 2019Trip type:Familythe air/heater didn't work well....it was on heater when we turned it on and then couldn't turn it off. They maintenance guy came out and put on the air, but then it was on all night...didn't shut down when the temperature dropped. Sofa bed wasn't made up when we went to bed....AND the hotel staff knew we would need it but didn't mention it when we checked in...they claimed it couldn't be for sanitary reasons...ok, but then you should ASK if we will be using it and immediately call housekeeping to deliver the sheets.StayedMarch 2019
- Harold DPlano, United States“Terrible experience! review by Harold D from Plano, United States”ReviewedMarch 16, 2019Trip type:FamilyI would not recommend this hotel: A/C had to be repaired, toilet problem, in-room phone did not work, hot tub water was green, and the breakfast buffet was very disappointing. Additionally, the staff showed an overall lack of concern for The maintenance problems that we experienced. The positive is the rooms are spacious and the location is convenient.StayedMarch 2019March 18, 2019Thank you for posting a review. It's wonderful to hear that you are happy about the spaciousness of our rooms and our strategic location worked perfectly for you. On the other hand, we apologize for the issues you've encountered at that time regarding the condition of your room, the breakfast buffet and the service you received from our staff. Please know that we are striving to keep good quality of service in all aspects which is indicative to our standards and these have been shared to our management for further improvements. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.
- JonathanG4420“Dont bother review by JonathanG4420”ReviewedMarch 11, 2019Trip type:BusinessHotel is filthy. Housekeeping don't even make up the room every day. We were told that they only make up the bed every other day (not change the sheets, just tidy the bed). Came back to the room to find it exactly as I had left it. Towels removed and not replaced. Worst Radisson I have ever stayed at. I wouldn't return.StayedMarch 2019
- Mobile26231491883“Awful hotel review by Mobile26231491883”ReviewedMarch 09, 2019Trip type:FamilyThe hotel and rooms are very dirty. The first one I walked in there was a dead roach on the floor and I had to clean it up because when I told the front desk and asked for the clean up they didn’t do it. There is not basic things of cups or coffee or tea. There are bugs flying all over your cutains. Laundry is terrible. The pool is very disgusting and I honestly would never recommend this hotel no matter who you are. Don’t be fooled by the pictures.StayedMarch 2019March 12, 2019Thank you for writing a review. We strive everyday to provide clean, comfortable accommodations and a superior customer service to all of our guests, and we are sorry that your experience fell short of that standard at that time. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. We hope for another opportunity to make a more favorable impression in the future.
1-5 of 553 reviews
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
© 2014 TripAdvisor LLC