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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 1,597 traveler reviews
Ranked #14 of 20 hotels in Buena Park
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- lazzarotto18Las Vegas, Nevada“Property Review review by lazzarotto18 from Las Vegas, Nevada”ReviewedJuly 14, 2018Trip type:FamilyEverything was excellent about the property in terms of location and customer service. The only issue was the leaking air conditioner in my room. I wish the hotel would have offered me a change of rooms after the 1st day since they knew the condition of the 1st room wasnt up to standards.StayedJuly 2018July 15, 2018Thank you for taking the time to leave us feedback about your stay. We are thrilled to see that your enjoyed your stay overall however i would like to apologize for the issues you experienced with the ac unit during your stay we will be looking further into this issue and hope to see you again next time you are in the area! Thank you again for your feedback.
- 171teresaeSan Antonio, Texas“No towels, no tv, and bad customer service review by 171teresae from San Antonio, Texas”ReviewedJuly 13, 2018Trip type:FamilyNothing worked inside the hotel. Front door shutters broken. No towels were provided. No cable in the room and no urgency when I talk to the staff. I asked several times to have the front door fixed and three times I asked for towels. It was easier to buy my own towels from Walmart.StayedJuly 2018July 15, 2018Thank you for taking the time to leave feedback about your stay. on behalf of our entire team i would like to apologize for the issues you experienced during your stay we will be using the comments you have provided to help make improvements to our hotel. Again thank you for your feedback we look forward to seeing you next time you are in the area!
1-5 of 435 reviews
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