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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 1,513 traveler reviews
Ranked #11 of 19 hotels in Buena Park
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Joseph MTUCSON, United States“UNACCEPTABLE SERVICE review by Joseph M from TUCSON, United States”ReviewedOctober 12, 2016Trip type:FamilyThis is the worst hotel I have ever stayed in. my air broke and after calling the front desk 3 time someone finally showed up to look at it. he told me he would be back and never returned. I was also told the manger would contact me and they still haven't. I stay at a lot of hotels and this is by far the worst hotel I have ever stayed in.StayedOctober 2016Review collected in partnership with this hotelOctober 13, 2016Hi Joseph: Thank you for your TripAdvisor review. We're glad that Carlson Customer Care was able to resolve the issues you had in our hotel recently. Please accept our apologies for the chronic problems you had with the air conditioning in your suite.
- Admir CEdmonton, Canada“Renter beware review by Admir C from Edmonton, Canada”ReviewedOctober 11, 2016Trip type:BusinessI chose this location for convenience. Not a good hotel for business - the room had unreliable internet service. the bathroom had hairs on the wall tile and tub. The coffee maker did not work. I was also overcharged for incidentals and money not returned despite having received confirmation from the manager that this had been done. Called later in the week and the night staff informed that nothing had been done yet and this was a few days later. Made my business trip a very negative experience.StayedOctober 2016Review collected in partnership with this hotelOctober 13, 2016Hello Admir: Please accept our apologies for the cleanliness, coffee maker and billing issues you recently endured during your recent stay in our hotel.
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