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3.5 of 5 stars Based on 999 traveler reviews
Ranked #1 of 3 hotels in Camp Hill
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Most Recent Traveler Reviews:
- Rose H“Disappointed review by Rose H”ReviewedApril 20, 2019Trip type:Friends getawayRegarding my stay at the Radisson on April 11 through 13, departing on the 14th: After checking in and putting our luggage in the room, my initial thought was good. They put a refrigerator and microwave in our room as requested and we got a first-floor room, so we didn’t have to deal with carrying our luggage up the steps to another floor. However, after returning to our room and going into the bathroom, I must say I was very disappointed. First, the doors were sticky to the touch and had black hand marks on the door. There was a dried wash cloth over the shower curtain that was obviously left there by the previous occupant, which was very unsanitary to say the least. Also, there were black mold marks around the shower/tub and the door hinges were rusty due to not having a vent fan in the bathroom. The corner of the tub and floor near at the door had a pile of dirt that was orange to match the hinges, again, unsanitary. The overall bathroom was extremely small and not clean. Additionally, the tub drain wasn’t working because as you showered, it filled up . . . another unsanitary situation that creeped us out. Also, no Kleenex was provided in the room. When we went to bed, we thought how cool, Sleep Number beds. Mine worked but my sister’s bed was deflated by morning. It was like sleeping on an old water bed. I also noticed the dust above my head board and was going to dust it off but didn’t want it falling on my bed sheets. On to the Convention Center. It was convenient to stay at the hotel because the Convention Center was somewhat connected to the hotel, however, the main bathroom next to the ballroom that everyone used never had hot water, again, unsanitary!!! I don’t know what type of floor cleaner you use, but the floor was sticky and one of the toilets sprayed water out onto the floor, therefore, water was on the floor most of the time, again, unsanitary and not safe. I noticed that they were replacing the ceiling in the hall of the convention center, but they also needed to fix the ceiling in the ballroom, which was leaking over several tables and being at a scrapbooking convention with lots of equipment and paper, this wasn’t a good situation. I also noticed that the wood on the outside window ceils of the convention center were rotting away, another fix needed to the facility. Needless to say, I will not be returning to the Radisson in Camp Hill, PA again and I heard similar complaints from other attendees.StayedApril 2019April 20, 2019Dear Rose H, We are very sorry the cleanliness of your room wasn't up to our typical standards and I apologize for the negative impression we gave you. We will use your comments as a training opportunity with our housekeeping team.
- irish716Chambersburg Pa“A pleasant stay with use of a shuttle review by irish716 from Chambersburg Pa”ReviewedApril 14, 2019Trip type:CouplesOverall our stay was quite nice. This is the second time we stayed at the Radisson and will gladly do so again if needed. It's conveniently close to the medical facilities and using the shuttle is a very nice feature.StayedApril 2019April 20, 2019Dear irish716, Thank you for your feedback. On behalf of our entire team we are pleased that your visit with us at the Radisson Hotel Harrisburg was enjoyable. We strive to exceed our guests expectations, thank you for your loyalty and we look forward to another opportunity to serve you.
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