Please be advised, we are in the process of converting all guest room beds and mattresses from Sleep Number® beds to new Serta Concierge Elite mattresses. We will no longer offer rooms with Sleep Number® beds. If you have questions, please contact us at +1 (818) 709-7054.
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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 523 traveler reviews
Ranked #58 of 351 hotels in Los Angeles

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Type of Traveler

  • traveler_type_families
  • traveler_type_couples
  • traveler_type_solo
    Solo travel
  • traveler_type_business

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hotel Photos
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Most Recent Traveler Reviews:

  • eliasb170
    SAN DIEGO, United States
    “BED BUGS CRAWLING ON YOU review by eliasb170 from SAN DIEGO, United States
    1.0  of 5 stars
    July 12, 2017
    Trip type: 
    Woken up in the middle of the night by bed bugs crawling on me. I reported to the front desk and they told me to check out instead, and I told them it was the passed 1am and it would be hard to find another room, they promised me that I would hear from the GM and has been 72 hours and I haven't heard from the GM or the customer service number where I reported the issue, I have given the organization more than enough time to resolve the issue and they don't seem to care about their customers or their reputation.
    July 2017
    1.0  of 5 stars
    1.0  of 5 stars
    1.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    1.0  of 5 stars
    1.0  of 5 stars
    Review collected in partnership with this hotel
    RadArtChatsworth, General Manager at Radisson Hotel Chatsworth, responded to this review,
    July 13, 2017
    ellasb170, On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience of your recent stay with us. I did send an email at 4.39PM on Tuesday to try to reach out but regretfully I didn't receive any respond. I am truly sorry that you had this experience, Bed bugs are a very serious issue and a big concern in our industry today. and it's not to be taken lightly and one that is should be acted on immediately. In spite we have our hotel rooms inspected regularly for any evidence of bed bugs, still, they can be easily transmitted anywhere and are often lodged in luggage or on clothing, We do maintain high levels of vigilance and we perform regular inspections. we also follow up immediately on any guest concern. Which enable us to eliminate a problem immediately should it arise. We hope you will give us another try so we can regain your confidence in us. Sincerely, Arthur Boshnakian General Manager
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.