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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 684 traveler reviews
Ranked #3 of 3 hotels in Chelmsford
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Curious16688127880“Repblic review by Curious16688127880”ReviewedJune 10, 2019Trip type:Friends getawayBest night sleep, great ac and very clean, would recommend always, room was better than home could've stayed for weeks, thank you for the great time, had event at location, survey is a bit annoying thoughStayedJune 2019June 17, 2019Dear Guest, Thank you so much for staying with us, and thank you for such a nice review. I cant wait to have you stay with us again. We take pride in our cleanliness . See you soon
- Expedition291316“Softball Stay review by Expedition291316”ReviewedMay 13, 2019Trip type:Friends getawayThe service was terrible and the pool was closed on a Saturday! They never told us about their AAA discount. We tried to eat breakfast as a group and the server had no idea what he was doing. For the price we paid I expected a better experience.StayedMay 2019May 14, 2019Dear Expedition291316, Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and apologize that you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. As far as the pool we did have to close it for everyone's safety. We fixed the issue so please try our pool . We would love to have you back to use it. Should you have any concerns arise during or after your next stay, please reach out to any of our employees directly.
- Connector42365126231“Sleepless night! review by Connector42365126231”ReviewedApril 21, 2019Trip type:FamilyIf you want to rest and have a good night sleep don’t go here. The beds/mattress is awful!! Stay away from room 466. You will be squeaking all night. Not worth paying $135 a night for business class!!StayedApril 2019April 24, 2019Thank you for writing a review. We are saddened to hear that the comfort of our beds and mattress did not meet your standards at that time. We apologize for the inconvenience it has caused. Your feedback is highly appreciated as it assists us in our continuous goal of improving our services. We hope for another opportunity to serve you again and exceed your expectations. I have noted this room number for my Housekeeping manager to look at this and have my team replace this mattress. Again, We hope for an other opportunity . Regards,
- V9773AFpeterbSomerville, United States“My Review review by V9773AFpeterb from Somerville, United States”ReviewedApril 13, 2019Trip type:CouplesGreat staff, clean very nice rooms, pool is decent, good breakfast. This hotel is located in a place which is easy convenient for me to meet a friend. There are lots of great restaurants and other shops located close byStayedApril 2019April 24, 2019Dear Guest, Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and happy to see my staff give this service. I am glad the rooms were clean and you got to use our pool! Should you have any concerns arise during or after your next stay, please reach out to any of our employees directly.
6-10 of 304 reviews
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