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- F7759LBdavidtDallas, United States“Disgusting conditions, under construction review by F7759LBdavidt from Dallas, United States”ReviewedOctober 26, 2017Trip type:BusinessThis was the worst stay I have ever experienced at a hotel. Stayed for two nights on business travel. Dirty sheets (hair, dirt, blood stains on comforter), bathroom was not cleaned prior to checkin. Hotel is in two halves, had to walk outside in the rain from checkin lobby to our building. Due to rain, elevator area was flooded and had water running out of the light fixtures from the ceiling. Disgusting hallways, filled with dust and broken tile, torn carpet, and torn wallpaper. Avoid this hotel at all costs, there is NO WAY they should be renting rooms while under construction. I will NEVER stay at this hotel again.StayedOctober 2017Review collected in partnership with this hotelOctober 27, 2017Thank you for taking the time to write a review on the Radisson Hotel and Chelmsford/Lowell. I would like to apologize for the cleanliness issues you had during your stay. We are also sorry about the elevator and leak issues as well. We are glad that our renovations have begun and apologize for any inconvenience it may have caused. We appreciate your feedback and will use it to improve the future stays of our guest.
- omarsharifmrhMississauga, Canada“Great hotel, great staff, great rooms, warm pool review by omarsharifmrh from Mississauga, Canada”ReviewedOctober 19, 2017Trip type:BusinessUpon check in the staff offered to move us from a building not connected to the pool to a room right above the pool since we had young kids so they would not have to walk outside after the pool. This was great, the room was great, the front desk lady let us know the sofa bed, is a sofa bed, meaning it is not a great sleep and was she ever right - the worst sofa bed ever, very springy and I would give the sofa bed 0 stars - however no impact to my review because she let me know that before I made the decision to stay in that room as opposed to a double bed room. The room otherwise was amazing and the pool was VERY warm/hot - perfect for the kids which was the reason we picked this hotel. So confirmed - great warm actually heated pool, clean rooms and hotel, great staff - stay away from the sofa beds.StayedOctober 2017Review collected in partnership with this hotelOctober 23, 2017Thank you for taking the time to write such a nice review on the Radisson Hotel and Suites Chelmsford/Lowell. We are so gl;ad to hear that you and your family got to enjoy one of our spacious suites and our in door pool during your stay with us. We apologize for the sofa bed and will use that information to improve your next stay with us. We do appreciate your feed back and hope to see you again in the near future!
- akshatkumartnoida, India“Good Hotel review by akshatkumart from noida, India”ReviewedOctober 16, 2017Trip type:BusinessGood Hotel with good service , Nice rooms and accommodating staff Internet facility is also excellent Bar and Grill restaurant is also good with good food and excellent staff. Keep up the good work and enhance the bar for excellenceStayedOctober 2017Review collected in partnership with this hotel
- 287frederickfChelmsford, United States“Old dated accomadations review by 287frederickf from Chelmsford, United States”ReviewedOctober 12, 2017Trip type:BusinessThe room felt unclean, the bathroom was dated and dirty looking (grout was stained). The bed was very uncomfortable. The floor felt damp (carpet) I understand this building is going through a transformation to a Holiday Inn Express, they need to do something!StayedOctober 2017Review collected in partnership with this hotelOctober 15, 2017Thank you for taking the time to reach out to us. We are sorry to hear that you were not pleased with your stay due to the condition and cleanliness of your room as well as the comfort of your bed at that time. Your feedback is greatly appreciated as it helps us facilitate all the necessary improvements to provide an outstanding service. We hope for another opportunity to serve you again and exceed your expectations.