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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 1,152 traveler reviews
Ranked #27 of 38 hotels in Cleveland

Traveler rating

  • Excellent
    386
  • Very Good
    350
  • Average
    205
  • Poor
    120
  • Terrible
    91

Type of Traveler

  • traveler_type_families
    Family
    315
  • traveler_type_couples
    Couples
    357
  • traveler_type_solo
    Solo travel
    60
  • traveler_type_business
    Business
    186

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
King Guestroom Lobby entrance Lobby area View of the cavs arena from my room Television, dresser and desk

Most Recent Traveler Reviews:

  • Camper62516675271
    Hamar, Norway
    “Not value for the money! review by Camper62516675271 from Hamar, Norway
    2.0  of 5 stars
    Reviewed 
    February 16, 2019
    Trip type: 
    Family
    This hotel need a soon upgrade of the rooms..... The rooms was dirty and the window almost fell out. The showes is for people under 160cm. The heater was very noisy. This hotel give you not the value for the money.
    Stayed 
    February 2019
    2.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
  • Camper281516
    “Old and Needs updating badly review by Camper281516
    1.0  of 5 stars
    Reviewed 
    February 12, 2019
    Trip type: 
    Couples
    Hotel was very old. Heater in room was so loud it was difficult to sleep. Bathroom was small and couldn't get two people in there. No water pressure at all in the shower. Sink did not drain. Everything smelled and looked old. You have to valet park for an additional $29 so better hotels close by at the same rate when you add the parking. Would not recommend.
    Stayed 
    February 2019
    1.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Wanderer825958, Guest Relations Manager at Radisson Hotel Cleveland - Gateway, responded to this review,
    February 16, 2019
    We are sorry to hear that you found the decor outdated and in need of a makeover. We are in the process of assessing the situation and we have many exciting plans to refurbish our property in the future. Your honest feedback is crucial to us and we really do appreciate you taking the time to share your experience. Sincerely, Christen Corbett | Director of Guest Services Radisson Hotel Cleveland-Gateway
  • Meander01061987849
    “Nice Hotel, Would Recommend. review by Meander01061987849
    4.0  of 5 stars
    Reviewed 
    February 01, 2019
    Trip type: 
    Friends getaway
    I think this hotel was lovely. The staff was very kind and the location was perfect. I was really impressed with everything, especially for the low cost that we paid. I’d definitely stay here again and would recommend to anyone.
    Stayed 
    January 2019
    4.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.