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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 1,097 traveler reviews
Ranked #27 of 38 hotels in Cleveland

Traveler rating

  • Excellent
    368
  • Very Good
    332
  • Average
    196
  • Poor
    115
  • Terrible
    86

Type of Traveler

  • traveler_type_families
    Family
    297
  • traveler_type_couples
    Couples
    342
  • traveler_type_solo
    Solo travel
    57
  • traveler_type_business
    Business
    177

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
King Guestroom Lobby entrance Lobby area Television, dresser and desk

Most Recent Traveler Reviews:

  • schondergirls
    “Love this hotel review by schondergirls
    5.0  of 5 stars
    Reviewed 
    October 20, 2018
    Trip type: 
    Family
    The rooms are spacious and clean. The staff is extremely nice and genuinely enjoy working for the company. The valet crew was amazing: always friendly and always prompt service. Even when they were very busy at checkout time, they took a moment to smile and greet us with sincerity and always pleasant.This hotel is definitely on my *favorites* list.
    Stayed 
    October 2018
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
  • obden1111
    Augusta, Georgia
    “Bad choice review by obden1111 from Augusta, Georgia
    1.0  of 5 stars
    Reviewed 
    October 20, 2018
    Trip type: 
    Friends getaway
    Sorry to say this was the worst hotel I have ever stayed in. The only thing good I can say is that the staff tried to make up for it. Please update furniture in general as well as sleeper sofa. The bathroom needs a total redo the shower wall tiles look terrible. I do not like to give any place a bad review but this one is worth mentioning.
    Stayed 
    October 2018
    1.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    1.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    1.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
  • vtclark2010
    Washington DC, District of Columbia
    “Very Nice Stay review by vtclark2010 from Washington DC, District of Columbia
    4.0  of 5 stars
    Reviewed 
    October 15, 2018
    Trip type: 
    Friends getaway
    Our visit to Cleveland (my friend and I) was spent here. We stayed for about two days. Very nice hotel, a little small but very quaint. Everyone was friendly and helpful, interactive. Accommodations were nice and location perfect for outside excursions.
    Stayed 
    October 2018
    5.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.