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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 1,424 traveler reviews
Ranked #1 of 8 hotels in Concon
  • Certificate of Excellence 2017
    Certificate of Excellence 2017

Traveler rating

  • Excellent
    609
  • Very Good
    489
  • Average
    171
  • Poor
    90
  • Terrible
    66

Type of Traveler

  • traveler_type_families
    Family
    217
  • traveler_type_couples
    Couples
    854
  • traveler_type_solo
    Solo travel
    32
  • traveler_type_business
    Business
    179

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.0 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
Hotel Photos
Concón Hotel Exterior Concón Hotel's Exterior View Massage Treatments in Concón Acqua Spa in Concón Concón Hotel with Indoor Seawater Pool
TripAdvisor Photos
view of sandy beach from rooftop terrace Warm seawater pool le soir....

Most Recent Traveler Reviews:

  • 595kekes
    Santiago, China
    “My purse was stole from the hotel res review by 595kekes from Santiago, China
    1.0  of 5 stars
    Reviewed 
    September 28, 2017
    Trip type: 
    Business
    I left the purse on the chair to fetch some food for breakfast, and it was stolen. There were no more than a dozen of customers in the restaurant at that time. Given that the restaurant is located one floor below the lobby, and I was only away from the seat for one minute, I think the hotel security has a problem. Even later I got my purse back, all my cash was gone and I lost a credit card, from which the thief stole more than 200 dollars. No one has apologized to me for this experience. I sent an email to complain 24 hours ago, and have not received any reply.
    Stayed 
    September 2017
    4.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    1.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Angie1055, Manager at Radisson Acqua Hotel & Spa Concon, responded to this review,
    October 08, 2017
    Dear Keke, We well understand your dissapointment for what happened as already stated in our response through the guest satisfaction survey. We support at all times by tracking and rescuing your wallet and phone and deeply apologize if you feel that the given support was not the expected. The hotel is liable for theft in private areas as room, meeting rooms but not in public areas as Restaurant and Bars. All areas of the hotel are controlled by guards and cameras , but this does not ensure us that there can occur situations as for experienced by you. Hoping in your understanding, we remain at your disposal for any further need. Best Regards Angelieca Pümpin General Manager Assistant
  • jeffreyv215
    Miami, United States
    “Overpriced for what you get. review by jeffreyv215 from Miami, United States
    2.0  of 5 stars
    Reviewed 
    August 29, 2017
    Trip type: 
    Business
    Dirty carpets, bad food, i had a broken mirror in my room. The first day i was there the cleaning lady left a note in my bathroom demanding on how i should use the shower. Terrible experience for the price you pay.
    Stayed 
    August 2017
    2.0  of 5 stars
    Rooms
    1.0  of 5 stars
    Value
    2.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    2.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Radisson A, Manager at Radisson Acqua Hotel & Spa Concon, responded to this review,
    September 01, 2017
    We've sorry to hear your experience, please contact us to contactoacqua@radisson.cl in order to get more information about your stay. Angelica Pumpin Sub-Gerente Hotel Radisson Acqua
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.