Radisson Hotel Corpus Christi Beach

On behalf of our entire staff at Radisson Hotel Corpus Christi Beach we apologize for the concerns you shared about your experience at this hotel. Please know that your feedback is definitely appreciated and we will be reiterating to our staff that their interactions with each-other should never supersede the interactions with our valued guests. We have an exceptional service culture and this report does not reflect on our expectations. Front desk agents are always on duty, however on rare occasions they may have to step away from the desk but they should always have someone there to advise that they will be returning shortly. We have implemented a new texting feature and I did see that we had sent you text messages during your stay, so please feel free to use this feature to communicate with staff or management so that we may address any concerns right away. We have also coached the housekeeper that serviced your room. We are pleased to read that you enjoyed your balcony view. Again, we appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.