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3.5 of 5 stars Based on 1,363 traveler reviews
Ranked #7 of 9 hotels in Covington
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Most Recent Traveler Reviews:
- Rdm516Fort Wayne, Indiana“Not worth the cost review by Rdm516 from Fort Wayne, Indiana”ReviewedJuly 04, 2018Trip type:FamilyStayed here because my wife was born in this area, and she had always wanted to stay at this hotel. Overall the hotel had a very grimy fuel to it. The hallways outside the rooms felt as though they were not air-conditioned at all. Going to get ice for the cooler turned into a very sweaty experience. Overall I think our room was clean, until we went into the bathroom to check out the shower, which smelled like a very sweaty person. Our comforter had stains on it, which we were able to clean out with baby wipes, which led us to believe they hadn't been washed in the first place. The bed was comfortable. We wanted to eat at the top floor restaurant. We had our daughter with us, and after looking at the food choices, we discovered we would not be able to eat there because there were no options for picky children. So we ate at the other restaurant in the lobby, and were very disappointed. The selection of food was not great at all. My wife and daughter ordered pizza and french fries which they said we're fine, but my steak, which I ordered medium, came back pretty much well done. Overall, a pretty terrible stay for the cost, will not be staying again. We stayed at other hotels less than a mile away in the past and have had much better success.StayedJune 2018July 05, 2018On behalf of our entire staff at Radisson Hotel Cincinnati Riverfront we apologize for the concerns you shared about your experience at this hotel. I have addressed the cleanliness with our housekeeping team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We should have children's menus in both restaurants. I will make sure everyone is aware of that. We appreciate the feedback and will use it to fine tune our operations. We hope you change your mind and give us another chance so we can exceed your expectations.
- 761staceyZanesville, Ohio“Worst stay ever! review by 761stacey from Zanesville, Ohio”ReviewedJuly 02, 2018Trip type:FamilyRoom was filthy, complained and was offered a drink ticket instead of sending someone to clean it. Was not given tickets that were part of pkg until I had to go ask for them. Total disappointment! Only plus to this hotel is the color changing lights on the outside of the building.StayedJune 2018July 04, 2018On behalf of our entire staff at Radisson Hotel Cincinnati Riverfront we apologize for the concerns you shared about your experience at this hotel. I have addressed the guest room cleanliness with our housekeeping team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
- mjackleyMattoon, Illinois“Comfortable stay! review by mjackley from Mattoon, Illinois”ReviewedJune 25, 2018Trip type:CouplesMy wife and I had a great stay at the Radisson. The stay was comfortable and the view from the room was fantastic. Being close to the ballpark was ideal for our stay. Rooms were comfortable, clean and quiet.StayedJune 2018
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