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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 455 traveler reviews
Ranked #2 of 4 hotels in Cromwell
  • GreenLeader Partner
    GreenLeader Partner

Traveler rating

  • Excellent
    129
  • Very Good
    129
  • Average
    109
  • Poor
    56
  • Terrible
    32

Type of Traveler

  • traveler_type_families
    Family
    141
  • traveler_type_couples
    Couples
    53
  • traveler_type_solo
    Solo travel
    32
  • traveler_type_business
    Business
    150

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Banquet Room Double Room King Room Welcome to the Crowne Plaza Cromwell! Lobby

Most Recent Traveler Reviews:

  • tracywA3439PI
    naples, United States
    “you asked.... review by tracywA3439PI from naples, United States
    3.0  of 5 stars
    Reviewed 
    August 18, 2017
    Trip type: 
    Business
    will not book here again. outdated, restaurant food quality poor. No answer when called for room service. bathroom was pink! and small. Internet seemed slow. Will not book here again. Price was high for quality
    Stayed 
    August 2017
    3.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    2.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • Tammy M
    Milton, New Hampshire, United States
    “Hotel stay review by Tammy M from Milton, New Hampshire, United States
    2.0  of 5 stars
    Reviewed 
    August 10, 2017
    Trip type: 
    Friends getaway
    The staff is excellent but the hotel is run down. Carpets bubbled up in the room, the tub didn't drain, hot tub and pool need a paint job desperately. Just everything is old and needs a remodel. The beds weren't bad. Parking isn't bad and the location is convenient.
    Stayed 
    August 2017
    2.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    , Manager at Radisson Hotel Cromwell, responded to this review,
    August 13, 2017
    Dear Tammy, Thank you for your feedback and for taking the time to write about your experience. We appreciate your feedback , and have passed it along to all departments. We are slowly making changes to our property We look forward to your next stay.
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.