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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 444 traveler reviews
Ranked #2 of 4 hotels in Cromwell
  • GreenLeader Partner
    GreenLeader Partner

Traveler rating

  • Excellent
    124
  • Very Good
    128
  • Average
    107
  • Poor
    54
  • Terrible
    31

Type of Traveler

  • traveler_type_families
    Family
    135
  • traveler_type_couples
    Couples
    50
  • traveler_type_solo
    Solo travel
    32
  • traveler_type_business
    Business
    149

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Banquet Room Double Room King Room Welcome to the Crowne Plaza Cromwell! Lobby

Most Recent Traveler Reviews:

  • D3903CSrichardl
    CT, United States
    “Radisson review by D3903CSrichardl from CT, United States
    4.0  of 5 stars
    Reviewed 
    July 24, 2017
    Trip type: 
    Business
    Nice hotel.. bar needs an upgrade in wine list.. staff courteous .. couldn't get a bill on departure due to tech failures.. id stay again when I'm in the area.. not a lot of options for food close by...however the best deli north of NYC is available
    Stayed 
    July 2017
    4.0  of 5 stars
    Rooms
    4.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
  • Bruce F
    Southington, United States
    “EAST review by Bruce F from Southington, United States
    3.0  of 5 stars
    Reviewed 
    July 11, 2017
    Trip type: 
    Friends getaway
    Room (Coach 1) was warm. We contacted the front desk and asked to have this corrected and it never was. Fortunately, there was a door to Coach 2 which we were able to leave open and Coach 2 was quite cool, providing some relief. also there were no rest rooms on the level where we were located. Rest rooms were available on the level below and required the group to negotiate 15 stairs.
    Stayed 
    July 2017
    3.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    , Manager at Radisson Hotel Cromwell, responded to this review,
    July 14, 2017
    Dear Bruce, We apologize you were not satisfied with the condition of the hotel during your stay. Bruce we appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We do our best to make all guest request possible. We hope to see you soon
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.