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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 476 traveler reviews
Ranked #2 of 4 hotels in Cromwell
  • GreenLeader Partner
    GreenLeader Partner

Traveler rating

  • Excellent
    132
  • Very Good
    133
  • Average
    115
  • Poor
    60
  • Terrible
    36

Type of Traveler

  • traveler_type_families
    Family
    151
  • traveler_type_couples
    Couples
    58
  • traveler_type_solo
    Solo travel
    33
  • traveler_type_business
    Business
    154

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Banquet Room Double Room King Room Welcome to the Crowne Plaza Cromwell! Lobby

Most Recent Traveler Reviews:

  • Judy D
    Orleans, MA, United States
    “Good hotel for bridge tournament review by Judy D from Orleans, MA, United States
    4.0  of 5 stars
    Reviewed 
    February 15, 2016
    Trip type: 
    Friends getaway
    The meeting room was large, and the chairs were comfortable. The dining room was nice, and the breakfast was very good, but a bit expensive. The dinner menu didn't have any vegetarian selections, so we didn't eat there then.
    Stayed 
    February 2016
    4.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    4.0  of 5 stars
    Location
    4.0  of 5 stars
    Cleanliness
    4.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Jurgita S, General Manager at Radisson Hotel Cromwell, responded to this review,
    February 17, 2016
    Dear Judy D, Thank you for providing feedback. I am glad that you enjoyed the meeting room, which also is one of the largest ballrooms in the state. We offer a wide variety of items at the breakfast buffet, including coffee and juice in hopes to provide good value to our guests. When you visit again, please feel free to ask for a vegetarian option, as we only have couple of them listed and our team will be more than happy to honor your request. Thank you so much for your business and we hope to see you again soon.
  • Robert K
    Auburn, United States
    “Business Stay review by Robert K from Auburn, United States
    5.0  of 5 stars
    Reviewed 
    February 08, 2016
    Trip type: 
    Business
    Had a great Business Trip with a large group. Rooms were clean, meeting rooms were bright and comfortable, staff was very friendly and the food was great. Lindsy at the front desk was great to the 300+ group of salespeople. We are not always the most patient people and she was top notch.
    Stayed 
    February 2016
    5.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    jsimanskiene, General Manager at Radisson Hotel Cromwell, responded to this review,
    February 10, 2016
    Dear Robert K, Thank you for taking the time to review the hotel. I am glad that you enjoyed clean and comfortable rooms, great food, friendly staff and Lindsy. Thank you for staying with us and hope you will visit us again soon!
  • Stephen B
    Fairfield, United States
    “Excellent Value review by Stephen B from Fairfield, United States
    4.0  of 5 stars
    Reviewed 
    January 31, 2016
    Trip type: 
    Family
    Very good value for the price. Sheffield food was above average. Very convenient right off the highway. Indoor pool is a bonus. Kid friendly. Meeting rooms are spacious. Fitness room is easily accessible.
    Stayed 
    January 2016
    4.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Jurgita S, General Manager at Radisson Hotel Cromwell, responded to this review,
    February 02, 2016
    Dear Stephen B, Thank you for completing the review. I am glad that you enjoyed pool, meeting rooms and convenient location. We hope you will visit us again soon. Safe travels!
  • Catherine O
    Kerry Ireland
    “Very enjoyable experience review by Catherine O from Kerry Ireland
    4.0  of 5 stars
    Reviewed 
    January 26, 2016
    Trip type: 
    Family
    I recently travelled from Ireland for a 1 week stay and was very happy with this hotel. The room was comfortable with plenty of space. I enjoyed the fitness room and swimming pool. The staff could not have been more helpful.
    Stayed 
    January 2016
    4.0  of 5 stars
    Rooms
    5.0  of 5 stars
    Value
    5.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Jurgita S, General Manager at Radisson Hotel Cromwell, responded to this review,
    January 28, 2016
    Dear Catherine, Thank you so much for nice feedback and recognizing the helpful staff. Thank you for your business. Safe travels!
  • Lauretto M
    rivrerside, United States
    “a day in cromwell review by Lauretto M from rivrerside, United States
    5.0  of 5 stars
    Reviewed 
    January 19, 2016
    Trip type: 
    Family
    fun and restful okay guess not so /Due to limited relevant market data in subject location, certain parameters were expanded, including: Lot size, Age, distance, gla, style ,rooms, Although some guidelines were expanded, the comps provided are deemed to be the best available in the subject market and appropriate adjustments were made as necessary
    Stayed 
    January 2016
    5.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    3.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    Jurgita S, General Manager at Radisson Hotel Cromwell, responded to this review,
    February 02, 2016
    Dear Lauretto M, Thank you for a great review! Hope you will visit us again soon!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.