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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 494 traveler reviews
Ranked #2 of 4 hotels in Cromwell
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Most Recent Traveler Reviews:
- Tammy MMilton, New Hampshire, United States“Hotel stay review by Tammy M from Milton, New Hampshire, United States”ReviewedAugust 10, 2017Trip type:Friends getawayThe staff is excellent but the hotel is run down. Carpets bubbled up in the room, the tub didn't drain, hot tub and pool need a paint job desperately. Just everything is old and needs a remodel. The beds weren't bad. Parking isn't bad and the location is convenient.StayedAugust 2017Review collected in partnership with this hotelAugust 13, 2017Dear Tammy, Thank you for your feedback and for taking the time to write about your experience. We appreciate your feedback , and have passed it along to all departments. We are slowly making changes to our property We look forward to your next stay.
- Phil SWethersfield, Connecticut“Best place to stay with your dog in Central Connecticut for excellent service review by Phil S from Wethersfield, Connecticut”ReviewedJuly 30, 2017Trip type:FamilyThe hotel allows our dog to stay with us---the reason we first choose the hotel. We have observed that the service in all areas --front desk, housekeeping, maintenance and food service far exceeds our understanding of excellent. Friendly staff and the afternoon chocolate chip cookies don't hurt either.StayedJuly 2017Review collected in partnership with this hotelAugust 04, 2017Dear Phil, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.I have passed all the feedback to each department.
- D3903CSrichardlCT, United States“Radisson review by D3903CSrichardl from CT, United States”ReviewedJuly 24, 2017Trip type:BusinessNice hotel.. bar needs an upgrade in wine list.. staff courteous .. couldn't get a bill on departure due to tech failures.. id stay again when I'm in the area.. not a lot of options for food close by...however the best deli north of NYC is availableStayedJuly 2017Review collected in partnership with this hotelJuly 28, 2017Dear Valued Guest, Thank you for your feedback and for taking the time to write about your experience. We are happy to read that you enjoyed your time with us. If you would like a copy of the bill I can most certainly send you a copy. We appreciate your business We look forward to your next stay.
- Bruce FSouthington, United States“EAST review by Bruce F from Southington, United States”ReviewedJuly 11, 2017Trip type:Friends getawayRoom (Coach 1) was warm. We contacted the front desk and asked to have this corrected and it never was. Fortunately, there was a door to Coach 2 which we were able to leave open and Coach 2 was quite cool, providing some relief. also there were no rest rooms on the level where we were located. Rest rooms were available on the level below and required the group to negotiate 15 stairs.StayedJuly 2017Review collected in partnership with this hotelJuly 14, 2017Dear Bruce, We apologize you were not satisfied with the condition of the hotel during your stay. Bruce we appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We do our best to make all guest request possible. We hope to see you soon
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