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TripAdvisor Traveler Rating:

3.5 of 5 stars
3.5 of 5 stars Based on 494 traveler reviews
Ranked #2 of 4 hotels in Cromwell
  • GreenLeader Partner
    GreenLeader Partner

Traveler rating

  • Excellent
    138
  • Very Good
    136
  • Average
    118
  • Poor
    61
  • Terrible
    41

Type of Traveler

  • traveler_type_families
    Family
    155
  • traveler_type_couples
    Couples
    59
  • traveler_type_solo
    Solo travel
    33
  • traveler_type_business
    Business
    164

Rating summary

  • Sleep Quality
    4.0 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.0 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.0 of 5 stars
Traveler tips help you choose the right room.
TripAdvisor Photos
Banquet Room Double Room King Room Welcome to the Crowne Plaza Cromwell! Lobby

Most Recent Traveler Reviews:

  • laurena957
    Cromwell, CT, United States
    “So-So review by laurena957 from Cromwell, CT, United States
    3.0  of 5 stars
    Reviewed 
    June 28, 2017
    Trip type: 
    Friends getaway
    Stayed at this hotel for a wedding. The couple had a block of rooms set up months ago and the hotel didn't put any of the wedding guests in the same area let alone the same floor. There were two conferences there at the same time and they overbooked apparently. Rooms were clean but in desperate need of updating, as was the rest of the hotel. For the money, I would not stay here again.
    Stayed 
    June 2017
    3.0  of 5 stars
    Rooms
    2.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    3.0  of 5 stars
    Location
    3.0  of 5 stars
    Cleanliness
    3.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    , General Manager at Radisson Hotel Cromwell, responded to this review,
    June 30, 2017
    Dear Laurena, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. We try our best to block all groups as close together as possible. Your comments are valued, and your suggestions will be passed on to the appropriate departments. We hope that you can revisit our property in the near future.
  • K6971EQrichardd
    Milford CT, United States
    “2-nite stay was OK review by K6971EQrichardd from Milford CT, United States
    3.0  of 5 stars
    Reviewed 
    June 09, 2017
    Trip type: 
    Solo travel
    This is obviously an older hotel evidenced by the bathroom. The room was good. I ate two meals at their buffet. Overpriced mediocre food. I had NE clam chowder and fried calamari at the bar. They were good but expensive, as were the drinks. If I had to stay there again, I'd eat elsewhere. There's plenty around.
    Stayed 
    June 2017
    4.0  of 5 stars
    Rooms
    3.0  of 5 stars
    Value
    4.0  of 5 stars
    Sleep Quality
    5.0  of 5 stars
    Location
    5.0  of 5 stars
    Cleanliness
    5.0  of 5 stars
    Service
    Review collected in partnership with this hotel
    , General Manager at Radisson Hotel Cromwell, responded to this review,
    June 27, 2017
    Thank you for your feedback and for taking the time to write about your experience. We are happy to read that you enjoyed your stay with us! We hope that you will visit us in the near future!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.