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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 504 traveler reviews
Ranked #2 of 4 hotels in Cromwell
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Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Bruce FSouthington, United States“EAST review by Bruce F from Southington, United States”ReviewedJuly 11, 2017Trip type:Friends getawayRoom (Coach 1) was warm. We contacted the front desk and asked to have this corrected and it never was. Fortunately, there was a door to Coach 2 which we were able to leave open and Coach 2 was quite cool, providing some relief. also there were no rest rooms on the level where we were located. Rest rooms were available on the level below and required the group to negotiate 15 stairs.StayedJuly 2017Review collected in partnership with this hotelJuly 14, 2017Dear Bruce, We apologize you were not satisfied with the condition of the hotel during your stay. Bruce we appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. We do our best to make all guest request possible. We hope to see you soon
- laurena957Cromwell, CT, United States“So-So review by laurena957 from Cromwell, CT, United States”ReviewedJune 28, 2017Trip type:Friends getawayStayed at this hotel for a wedding. The couple had a block of rooms set up months ago and the hotel didn't put any of the wedding guests in the same area let alone the same floor. There were two conferences there at the same time and they overbooked apparently. Rooms were clean but in desperate need of updating, as was the rest of the hotel. For the money, I would not stay here again.StayedJune 2017Review collected in partnership with this hotelJune 30, 2017Dear Laurena, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. We try our best to block all groups as close together as possible. Your comments are valued, and your suggestions will be passed on to the appropriate departments. We hope that you can revisit our property in the near future.
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