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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 854 traveler reviews
Ranked #23 of 91 hotels in Edmonton
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Most Recent Traveler Reviews:
- 886eddytCalgary, Canada“Bad Experience review by 886eddyt from Calgary, Canada”ReviewedJanuary 07, 2018Trip type:BusinessOverall I had a pretty poor experience with this hotel. I had brought up my concerns multiple times, but the staff at Raddison did not respond to these concerns. At the time of checking in, the room did not seem to have been cleaned thoroughly, and neither did the bathroom. It would've made sense if I checked in early, but I arrived at my hotel at around 7:00pm.StayedJanuary 2018Review collected in partnership with this hotelJanuary 10, 2018Dear Eddy, Thank you for reaching out and writing your review. On behalf of our entire staff at Radisson we apologize for the concerns you shared about your experience at this hotel. We will review the conditions of our rooms with our housekeeping staff to ensure all guest rooms are up to the Radisson standards. I have addressed these concerns with our whole team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We will appreciate an opportunity to exceed your expectations in the future with a complementary stay in one of our deluxe king rooms. Please note this has been entered on your profile. Again, we apologize for the satisfaction of your stay, and we hope to see you again!
1-5 of 364 reviews
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