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TripAdvisor Traveler Rating:
4.5 of 5 stars Based on 828 traveler reviews
Ranked #14 of 85 hotels in El Paso
Certificate of Excellence 2018
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Sunshine51757283755El Paso, Texas“Friendly and Welcoming review by Sunshine51757283755 from El Paso, Texas”ReviewedNovember 26, 2018Trip type:Familyall were very good to be around from the hotel staff to breakfast staffwould be back in a heartbeat breakfast was quick, good and filling and the overall experience was pleasurable thanks for all to make stay a great experienceStayedNovember 2018November 27, 2018We are so pleased to know you had such a great stay! We appreciate your feedback and love that you will be back! Until next time!
- Mauricio T“Customer Experience review by Mauricio T”ReviewedNovember 25, 2018Trip type:BusinessStaff needs training on basic customer experience principles. Lacking in professionalism and utilization of positive solution based language. The average daily rate does not compare to the comps provided by other hotels.StayedNovember 2018November 26, 2018Mauricio, We are sorry to hear about your negative experience with our staff. We can assure you that we pride ourselves on this factor and are disappointed you did not have a positive experience. We are constantly trying to improve ourselves and will use this feedback to fine-tune our operations.
- 600martijOklahoma City, Oklahoma“Recent Stay review by 600martij from Oklahoma City, Oklahoma”ReviewedNovember 18, 2018Trip type:Solo travelI had to book a room at the last minute due to a family emergency and I booked the Radisson. I was quite impressed with every aspect of the stay. The suite was wonderful and the bedroom had a fireplace. The restaurant had great service and free breakfast daily as well as free happy hour. It was only 3 1/2 miles from the hospital. I will definitely stay there again.StayedNovember 2018November 26, 2018Marti, We are so pleased to see that you had a great experience with us! While we are sorry about your family member in the hospital, we are glad we could be there for you during this difficult time. When in town again we do hope to see you again.
- efraing176Austin, United States“Great Stay review by efraing176 from Austin, United States”ReviewedNovember 16, 2018Trip type:BusinessAwesome close to the airport and shopping. Clean and spacious room. Bed was so comfortable. Check in and check out was pleasantly easy. Greeted by front desk personnel and recognized as a rewards club member. This is my second time staying at this hotel and the service did not disappoint.StayedNovember 2018November 26, 2018First off, thank you for your continued business! Repeat customers are our highest honor! We are glad to know you had such a positive experience, we look forward to your next stay!
1-5 of 332 reviews
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