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Traveler Reviews brought to you by
TripAdvisor Traveler Rating:
4.5 of 5 stars
Based on 842 traveler reviews
Ranked #14 of 85
hotels in El Paso
Certificate of Excellence 2018
Traveler rating
Type of Traveler
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Family231 -
Couples126 -
Solo travel47 -
Business396
Rating summary
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Room Tips (5)
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Most Recent Traveler Reviews:
Navigate51283369427Holloman AFB, New Mexico“Horrible review by Navigate51283369427 from Holloman AFB, New Mexico”
ReviewedJanuary 26, 2019Trip type:FamilyThis location was a horrible representation of the raddison, it’s was very out dated and the room was small for 115 dollars in my opinion. My tv didn’t work had to call front desk twice to get my tv working and then the day of checkout the housekeeper walked in the room after first knock.StayedJanuary 2019
January 27, 2019Thank you for taking the time to share comments about your experience. We are disheartened to hear that your experience was not a positive one. We will share your experience with your TV and housekeeping quickness to enter the room with our team in order to improve our operation.
Roving55733903163Georgetown, Kentucky“10/10 review by Roving55733903163 from Georgetown, Kentucky”
ReviewedJanuary 26, 2019Trip type:BusinessGreat facilities , friendly staff, great breakfast and an awesome gym! I would recommend this hotel to others for business or pleasure. There was not one expectation they did not meet. Close to the airport made our late arrival convenient as wellStayedJanuary 2019February 01, 2019Wow, what a great review! We truly appreciate your feedback and are overjoyed at the level of positivity you felt about our property. Please come back to see us soon!
Compass32488178317“Sun city. review by Compass32488178317”ReviewedJanuary 19, 2019Trip type:BusinessClose to the airport, and not a bad value. Needs a few improvements to keep up with others I have stayed at on business. The breakfast was definitely lacking on variety as well as wait time. My friends had been sitting under the heat lamp for a while.StayedJanuary 2019
January 20, 2019Thank you for letting us know about your recent stay. Your notes on our breakfast service have been noted and we will share with our staff in order to improve future experiences. We hope for another opportunity to exceed your expectations.
Maps52401314409“EL PASO review by Maps52401314409”ReviewedJanuary 11, 2019Trip type:FamilyThe rooms are not as featured on the website. The furniture is much more used and worn than as advertised. The on site restaurant's food was okay. Specifically, they did not have the batter for the red velvet pancakes that were on the menu and they had "country waffles" which we little more than Ego waffles and were cold and hard when brought to the room.StayedJanuary 2019January 20, 2019We apologize for the problems you experienced while you were with us including lacking some breakfast items. We will share your experience with our team to better serve guests in the future.
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