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TripAdvisor Traveler Rating:
4.5 of 5 stars Based on 837 traveler reviews
Ranked #14 of 85 hotels in El Paso
Certificate of Excellence 2018
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- Companion31639477932Valdosta, Georgia“Moving Across the Country review by Companion31639477932 from Valdosta, Georgia”ReviewedDecember 09, 2018Trip type:FamilyGreat place to stay for the night, clean and good food at the restaurant. Indoor pool was great to relax and free laundry facilities. Close to hwy but safe environment. Would have liked bigger beds, hard to sleep two on a double bed but would stay again despite that.StayedDecember 2018December 12, 2018We are glad we were able to host you during your cross-country move! We hope you will come to see us again in the future when your travels bring you back to the Sun City!
- Sunshine51757283755El Paso, Texas“Friendly and Welcoming review by Sunshine51757283755 from El Paso, Texas”ReviewedNovember 26, 2018Trip type:Familyall were very good to be around from the hotel staff to breakfast staffwould be back in a heartbeat breakfast was quick, good and filling and the overall experience was pleasurable thanks for all to make stay a great experienceStayedNovember 2018November 27, 2018We are so pleased to know you had such a great stay! We appreciate your feedback and love that you will be back! Until next time!
- Mauricio T“Customer Experience review by Mauricio T”ReviewedNovember 25, 2018Trip type:BusinessStaff needs training on basic customer experience principles. Lacking in professionalism and utilization of positive solution based language. The average daily rate does not compare to the comps provided by other hotels.StayedNovember 2018November 26, 2018Mauricio, We are sorry to hear about your negative experience with our staff. We can assure you that we pride ourselves on this factor and are disappointed you did not have a positive experience. We are constantly trying to improve ourselves and will use this feedback to fine-tune our operations.
- 600martijOklahoma City, Oklahoma“Recent Stay review by 600martij from Oklahoma City, Oklahoma”ReviewedNovember 18, 2018Trip type:Solo travelI had to book a room at the last minute due to a family emergency and I booked the Radisson. I was quite impressed with every aspect of the stay. The suite was wonderful and the bedroom had a fireplace. The restaurant had great service and free breakfast daily as well as free happy hour. It was only 3 1/2 miles from the hospital. I will definitely stay there again.StayedNovember 2018November 26, 2018Marti, We are so pleased to see that you had a great experience with us! While we are sorry about your family member in the hospital, we are glad we could be there for you during this difficult time. When in town again we do hope to see you again.
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