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TripAdvisor Traveler Rating:
3.5 of 5 stars Based on 426 traveler reviews
Ranked #3 of 13 hotels in Farmington Hills
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Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- dhjones10Sauk Village, Illinois“David's Review review by dhjones10 from Sauk Village, Illinois”ReviewedSeptember 12, 2018Trip type:FamilyActually, I booked a room with one of your competitors only to find out that they gave the room I booked away to someone else. Of course I left and came over to the Radisson, which should have been my original choice! A staff member was kind enough to show me a suite which I ended up booking and stayed 3 nights. Everything was nice. My only complaints are that the refrigerator never was cold during the entire stay and that a microwave should have been in the room. I did ask for and was given a microwave. I would come back again and probably will be back there in September.StayedAugust 2018
- Ramb0333Detroit, Michigan“Never visit this hotel review by Ramb0333 from Detroit, Michigan”ReviewedSeptember 04, 2018Trip type:BusinessThis is a nice clean place, but the customer service is terrible. I would never send someone I care about to a place like this. Patrick Enright should not be working with paying customers. His attitude is the worst I have experienced in my entire life!StayedSeptember 2018September 16, 2018Thank you for taking the time to write a review. It is a delight to know that the cleanliness of the hotel exceeded your expectation. On the other hand, we are sorry to hear that you were not pleased with the service that you received from our staff. Your feedback is greatly appreciated and will be forwarded to the hotel management to ensure that situations like this won't happen again. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.
- Peggy RGrand Rapids“Poor customer service. review by Peggy R from Grand Rapids”ReviewedAugust 27, 2018Trip type:FamilyWe asked for a top floor when we booked, we did not get one ever thou I asked again when we checked in, front desk ran my credit card twice, they also charge your credit card 20.00 for 10 days, for incidentals, very very soft pillows, no free breakfast. Most of all poor customer service.?StayedAugust 2018September 10, 2018Thank you for posting a review. We apologize for the issues you've encountered at that time regarding the accommodations of your room, the amenities of the hotel and the service you received from our staff. Your feedback is very beneficial and will help us facilitate all necessary hotel improvements to ensure a positive guest experience. It is our hope that you will consider returning to stay with us again, so that we may have the opportunity to offer you an experience that is nothing less than excellent.
1-5 of 136 reviews
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