Please note that our on-site restaurant, Prime Social Kitchen, will be closed for renovations until Spring 2018. We apologize for any inconvenience.
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TripAdvisor Traveler Rating:

4.0 of 5 stars
4.0 of 5 stars Based on 234 traveler reviews
Ranked #5 of 19 hotels in Fort McMurray
  • Certificate of Excellence 2017
    Certificate of Excellence 2017

Traveler rating

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  • Very Good
  • Average
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Type of Traveler

  • traveler_type_families
  • traveler_type_couples
  • traveler_type_solo
    Solo travel
  • traveler_type_business

Rating summary

  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.0 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.0 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hotel Photos
Fort McMurray Hotel Exterior Ft. McMurray Hotel Lobby Hotel Lounge in Fort McMurray Hotel Suites in Fort McMurray, Alberta Extended-stay Hotel Rooms in Fort McMurray
TripAdvisor Photos
Lobby with Fireplace Spacious Suites Newly Renovated Rooms Business Centre Renovated Bathrooms

Most Recent Traveler Reviews:

  • 275clintonc
    Rocky Mountain House, Canada
    “Not a satisfying stay.... review by 275clintonc from Rocky Mountain House, Canada
    2.0  of 5 stars
    December 10, 2017
    Trip type: 
    Overall the hotel is not the best, especially for the price. I arrived to a broken toilet, that was not fixed for the duration of my stay. The room smelt of mold, the pillows were not at all comfortable, and seemed to be well used. One elevator only seemed to work half the time, and the thermostat did not seem to regulate a consistent temperature throughout the night.
    December 2017
    2.0  of 5 stars
    1.0  of 5 stars
    1.0  of 5 stars
    Sleep Quality
    2.0  of 5 stars
    2.0  of 5 stars
    3.0  of 5 stars
    Review collected in partnership with this hotel
    Alona Cruz- F, Front Office Manager at Radisson Hotel & Suites Fort McMurray, responded to this review,
    December 12, 2017
    Dear 275clintonc, Thank you for taking the time to write your review. On behalf of the Radisson Hotel & Suites Fort McMurray, we apologize about the concern that you have mentioned regarding the broken toilet, the room smell, condition of the pillow and the thermostat temperature. Rest assured that i will pass on your feed backs to our housekeeping and maintenance department to make sure that similar situation will not happen again in the future. Again, on behalf of the Radisson staff and management team, we appreciate you bringing this matters to our attention and we hope that you will give us another chance to make it right next time you are in the city. Have a great day!
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.