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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 234 traveler reviews
Ranked #5 of 19 hotels in Fort McMurray
Certificate of Excellence 2017
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Most Recent Traveler Reviews:
- 275clintoncRocky Mountain House, Canada“Not a satisfying stay.... review by 275clintonc from Rocky Mountain House, Canada”ReviewedDecember 10, 2017Trip type:BusinessOverall the hotel is not the best, especially for the price. I arrived to a broken toilet, that was not fixed for the duration of my stay. The room smelt of mold, the pillows were not at all comfortable, and seemed to be well used. One elevator only seemed to work half the time, and the thermostat did not seem to regulate a consistent temperature throughout the night.StayedDecember 2017Review collected in partnership with this hotelDecember 12, 2017Dear 275clintonc, Thank you for taking the time to write your review. On behalf of the Radisson Hotel & Suites Fort McMurray, we apologize about the concern that you have mentioned regarding the broken toilet, the room smell, condition of the pillow and the thermostat temperature. Rest assured that i will pass on your feed backs to our housekeeping and maintenance department to make sure that similar situation will not happen again in the future. Again, on behalf of the Radisson staff and management team, we appreciate you bringing this matters to our attention and we hope that you will give us another chance to make it right next time you are in the city. Have a great day!
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