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TripAdvisor Traveler Rating:
4.0 of 5 stars Based on 241 traveler reviews
Ranked #3 of 19 hotels in Fort McMurray
Certificate of Excellence 2018
Type of Traveler
Traveler tips help you choose the right room. Room Tips (5)
Most Recent Traveler Reviews:
- sabrinabR288JSCalgary, Canada“Radisson review by sabrinabR288JS from Calgary, Canada”ReviewedDecember 27, 2017Trip type:BusinessGreat rooms and very clean. Always bed made, water in rooms, lots of towels, cleaned daily, friendly staff, business cards left of who cleaned your room and to let them know if you need anything. Fridge and microwave.StayedDecember 2017Review collected in partnership with this hotelJanuary 02, 2018Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your room and the staff. We look forward to your next stay with us!
- 275clintoncRocky Mountain House, Canada“Not a satisfying stay.... review by 275clintonc from Rocky Mountain House, Canada”ReviewedDecember 10, 2017Trip type:BusinessOverall the hotel is not the best, especially for the price. I arrived to a broken toilet, that was not fixed for the duration of my stay. The room smelt of mold, the pillows were not at all comfortable, and seemed to be well used. One elevator only seemed to work half the time, and the thermostat did not seem to regulate a consistent temperature throughout the night.StayedDecember 2017Review collected in partnership with this hotelDecember 12, 2017Dear 275clintonc, Thank you for taking the time to write your review. On behalf of the Radisson Hotel & Suites Fort McMurray, we apologize about the concern that you have mentioned regarding the broken toilet, the room smell, condition of the pillow and the thermostat temperature. Rest assured that i will pass on your feed backs to our housekeeping and maintenance department to make sure that similar situation will not happen again in the future. Again, on behalf of the Radisson staff and management team, we appreciate you bringing this matters to our attention and we hope that you will give us another chance to make it right next time you are in the city. Have a great day!
- Leanne NEdmonton, Canada“Short but very pleasant stay review by Leanne N from Edmonton, Canada”ReviewedNovember 14, 2017Trip type:BusinessWe chose the Radisson as our location for a reception for our alumni in the area. My stay was short (less than 24 hours), but very pleasant. Front desk staff were very helpful and attentive to our needs. My room was very clean and spacious, with a microwave and small fridge. Bed was heavenly! Staff said the hotel was at 90% capacity, but it was very quiet. Only drawback is location -- restaurant was closed for renovation so I wanted to go to the McDonald's across the street (the only thing really close by) but it was cold and the crosswalk was quite a ways away and I didn't want to brave jaywalking across the very busy road. However, front desk staff came to the rescue with multiple take-out menus and delivery options! I would definitely stay here again if I had a car and were more mobile.StayedNovember 2017Review collected in partnership with this hotelNovember 15, 2017Dear Leanne, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our clean and spacious room as well as the level of service that was provided by our staff members during your stay. Again, on behalf of the Radisson Hotel & Suites fort McMurray, we thank you for your support and we look forward to your next stay.
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